Custodian - SOMA Rise

Job Overview

This is a union position.

SOMA RISE program participants are 18 and over adults who are under the influence of substances and need short term assistance and support. The team works to engage participants in health resources, however great or small. The program will operate a 24-hour, welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients’ safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. By recognizing the dignity and humanity of all participants, HR360 aspires:

Custodians in SOMA RISE Services are responsible for ensuring that all janitorial duties are performed in a timely manner, and that the site is well maintained. Duties should be carried out thoughtfully, with a minimum disruption to services, staff and participants while ensuring compliance to COVID-19 safety protocols. May be required to work nights and weekends.

Key Responsibilities

• Under limited supervision, perform daily housekeeping, cleaning, and maintenance reporting for program.
  
• Follow COVID Cleaning Protocols, safety, healthcare/hazardous waste policies and procedures at all times.
  
• Observe and assist in Stericycle procedures for program.
  
• Clean bathrooms (toilets and shower) after each participant use.
• Clean all furniture, surfaces, pillows, mattresses, and other program appliances after each participant use.
  
• Make up beds with clean linens prior to new participant arrival Ensure dirty linens etc. are organized for laundry service delivery and output.
  
• Maintain cleaning supplies in secured manner. Identifies and reports any problems in regard to maintenance, health, safety or security of the property to the Maintenance Supervisor or Maintenance Manager.
• Follow a schedule of preventative cleaning duties as needed.
  
• Prepare written reports on maintenance issues as requested.
  
• May assist in responding to crises (e.g. conflict) and overdose with crisis de-escalation interventions and Narcan.
  
• Chaperone on-site food service and other onsite services.
• Attend internal program staff meetings, clinical, and administrative supervision including regular shift meetings and various ad hoc meetings.
  
• Along with the team, take ownership to ensure the overall quality of customer and health services at program.

Education and Knowledge, Skills and Abilities

Education, Certification, and Experience Required:

• HS Diploma or equivalent.
• Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
• Experience working with people who use drugs and people experiencing homelessness.
  
• First Aid Certified within 30 days of employment.
  
• CPR Certified within 30 days of employment.
  

• We value lived experience of homelessness, illicit drug use, and alcohol use.
  
• Background Clearance Satisfactory background check.
  
• Must not be on active parole or probation.
  
• Must be fully vaccinated against COVID-19 (including booster shot).
  
• Must be able to pass health screening and TB test.
  

• Knowledge of custodial practices and procedures including sanitation.
  

• Action-oriented. Strong problem solving skills.
• Professionalism, compassion, flexibility, and reliability are imperative.
• Integrity to handle sensitive information in a confidential manner.
  
• Excellent organization skills and ability to multitask and juggle multiple priorities.
  
• Outstanding ability to follow-through with tasks.
  
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  
• Sound judgment and good assessment skills.
  
• Ability, willingness, and sensitivity to work with diverse population.
  
• Must be able to lift up to 50 lbs.