Recovery Coach - Treasure Island Residential Recovery Program

San Francisco, CA 94130, USA Req #463
Tuesday, April 9, 2024

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve  individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery.  Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
  • Employees qualify for public loan forgiveness programs
  • Training and professional development opportunities
  • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
This is a union position.

The RSD promotes the wellness and recovery of individuals with substance use and related disorders. Residential step-down programs are sub-acute, short-term residential facilities that provide coaching and support in a 24-hour staffed, open home-like environment. RSD provides temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient services for medically necessary SUD treatment provided to the client off-site. The goal is for the residents to find employment, housing and become self-sufficient while continuing to work on their recovery. 

Recovery Coach is responsible for assessing client needs and strengths in support of health and recovery. Through individual coaching with program specific requirements and case management, Recovery Coach assists clients in navigating systems of care while providing a supportive recovery environment. Recovery Coaches are responsible for maintaining and assessing the safety and security of the program and its residents through continued house runs while providing a supportive environment. Through effective communication, Recovery Coaches relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed. Recovery Coaches ensure that the facility environment is safe and welcoming

Key Responsibilities

Individual Responsibilities:

  • Provides direct services such as intakes, assessment, crisis intervention, and case management as needed.
  • Responsible for retention and completion of clients, facilitates individual coaching sessions with each caseload client.
  • Provides learning experience opportunities and offers support to assist clients in meeting their long-term recovery goals.
  • Proactively links clients to both internal and external resources based on their recovery needs and follows up on the progress/status.
  • Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility.
  • Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
  • The Recovery Coaches documents client updates and incidents in the facility log daily, performs CPR and First Aid including administering Narcan as needed, and work weekends and holidays as needed.

Setting Responsibilities:

  • Facilitates community meetings and ensures compliance with facility rules. • Fill role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings.
  • Performs crisis intervention and communicates with team as unforeseen situations arise.
  • The Recovery Coach will document all client updates and facility incidents daily in the facility log.
  • Performs periodic house runs to ensure and maintain the safety and security of the facility.
  • When assigned the DOT, the Recovery Coach will document and ensures client medications are securely stored and properly accounted for and holds facility keys and floater cellular phones.
  • As needed, accompanies clients to offsite appointments related to their recovery.
  • Attends all required trainings and meetings as assigned by facility manager.
  • Plans and facilitates client celebrations and special events.
  • Recovery Coaches must be available to work weekends and holidays as needed.

Documentation Responsibilities:

  • Collaborates with each client and other available internal and external resources to develop transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client.
  • Properly documents in all individual encounters and completes the discharge paperwork/process and required agency assessments in timely manner.
  • Also, maintains accurate records by data entering documentation into various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
  • Completes accountability report on a weekly basis and collaborates with treatment providers to assist clients achieve program completion.

And, other duties as assigned. 

Education and Knowledge, Skills and Abilities

  • High School Diploma or equivalent, bachelor’s degree preferred.
  • Drug and Alcohol registration or certification recognized by Department of Health Care Services (DHCS) preferred.
  • First Aid and CPR Certified within 30 days of employment.
  • Valid California Driver’s License and automobile insurance. 
  • Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
  • Knowledge of gender-responsive, trauma informed, and co-occurring treatment.
  • Strong computer skills, especially with Microsoft Office applications and internet applications.
  • Self-motivated, dependable, creative, and proactive approach to work; understands importance of working independently and within a team environment.
  • Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.
  • Excellent verbal and written communication skills and interpersonal skills.
  • Ability to handle sensitive information in a confidential manner.
  • Bilingual desired.


  • Licensed MFT or LCSW in the state of California.
  • 4 years experience providing behavioral health services, preferably for A/PI community.

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $24.00
  • Max Hiring Rate $26.00
Location on Google Maps
  • San Francisco, CA 94130, USA