SUD Counselor III

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
 
This is a union position.

Asian American Recovery Services (AARS) Lee Woodward Counseling Center for Women (LWCC) is an outpatient program of HealthRIGHT 360 that provides integrated substance use and mental health services for women who reside in San Francisco. Our counseling approach is trauma-informed, harm reduction and strengths-based. Services include individual, group, and case management services as well as yoga, parenting support and childcare. Our goals are to provide a safe and respectful counseling space for women from all walks of life and to reduce the impact of substance use and mental health conditions that lead to healthy, meaningful lives. 

The Care Coordinator III at LWCC works with an interdisciplinary team to provide substance use treatment, assessing client needs and strengths in support of health and recovery. The Care Coordinator III provides individual and group counseling using evidence-based curricula in accordance with program specific requirements (Drug Medi-Cal) as well as case management to assist clients in navigating systems of care and connecting to community resources (e.g. vocational, primary care, housing). 

Key Responsibilities

Individual Treatment Responsibilities:

• May be required to carry a caseload of clients and facilitates weekly individual counseling sessions with each caseload participant.
• Provides clinical support and evidence-based interventions to support clients in meeting their treatment goals.
• Proactively links clients to both internal and external resources based on their treatment needs and follows up on their progress/status.

Treatment Setting Responsibilities:

• Facilitates group counseling sessions, community meetings and teaches classes on various treatment related topics.
• Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
• Plans and facilitates client celebrations and special events.
• Attends required trainings and meetings related to their position.

Documentation Responsibilities:

• Collaborates with each caseload client and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client.
• Properly documents all aspects of treatment including services and treatment planning in accordance with HIPPA and Drug Medi-Cal billing compliance requirements. This includes completing all consent forms, authorizations to release information, individual and group counseling sessions, discharge paperwork/process, and required assessments in a timely manner.
• Maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

And perform other duties as assigned. 

Education and Knowledge, Skills and Abilities
 
 Education, Certification, and Experience Required:

• Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS) such as CCAPP, CADTP, etc.
• High school diploma or equivalent.
• First Aid certified within 30 days of employment. 
• CPR certified within 30 days of employment.
• Valid California driver’s license.
  
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.

Desired:

• Bachelor’s degree in related field.
• Experience with harm reduction and evidence-based practices (e.g. CBT, Seeking Safety, DBT, MI).

Background Clearance:

• Must not be on active parole or probation.
• Ability to obtain and maintain satisfactory background check.
• Must be fully vaccinated against COVID-19, including booster shots; religious or medical exemptions available.

Knowledge Desired: 

• Knowledge of gender-responsive, trauma-informed, and co-occurring treatment. 
• Knowledge of clinical documentation (treatment plans, progress notes, etc.). 
• Familiarity and experience with Drug Medi-Cal requirements and building.

Skills and Abilities Required:

• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
• Professionalism, punctuality, flexibility, and reliability are imperative.
• Excellent verbal, written, and interpersonal skills.
• Integrity to handle sensitive information in a confidential manner. 
• Action-oriented.
• Strong problem-solving skills.
• Excellent organization skills and ability to multitask and juggle multiple priorities.
• Outstanding ability to follow-through with tasks.
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
• Strong initiative and enthusiasm and willingness to pitch in whenever needed.
• Ability to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
• Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.

Desired:

• Bilingual in Spanish and English.