Administrative Coordinator I

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Job Overview
 
This is a union position.

HealthRight-360, is a 200 bed residential facility for adult men who are in custody and on parole.  We provide comprehensive substance use disorder and mental health services.  Treatment episode ranges in time from 6 months to 12 months. HealthRight-360 is a fast-based environment where communication is paramount in order to provide cutting edge services to men in a residential treatment setting as well as their families. Our goal is to reintegrate persons served back into the community with the necessary skills to remain substance and crime free. 

The Administrative Coordinator I will be responsible for working with a criminal justice population participating in a community-based residential program. The Administrative Coordinator I is responsible for assisting with administrative and scheduling duties in the Health and Wellness Center and assuring that the medical and mental health needs of HealthRIGHT 360 client needs are met.  

Key Responsibilities

• The Administrative Coordinator I assists staff and clients schedule and manage medical appointments and other needs in accordance with treatment objectives and as instructed by supervisor.
• Schedule medical, dental, and mental health appointments with appropriate medical clinics in community
• Coordinate pharmacy services and delivery of medication
• Schedule, coordinate, and monitor mental health and medical telehealth services 
• Interface with multidisciplinary team in service delivery 
• Maintain documentation in compliance with applicable Federal, state, and local standards
• Complete administrative duties associated with the Wellness Center 
• Responsibilities include coordination of all medical services with other providers and completion of all coordinated care documentation
• Keep organized records for logging received medication and tracking new medication as per the agency standards
• Coordinate with residents, counselors, nurse, CDCR staff, and outside providers regarding medical treatment, appointments, medication, and follow-up
• Keep organized records of communication with outside agencies, staff, referrals and treatment 

Client and Medical Responsibilities: Organizes medical requests from residents and submits the documentation to CDCR and program staff. Schedules medical, dental, and mental health appointments with community providers, completes resident documentation (medical requests forms, passes, etc.), coordinate transportation, and maintains a centralized appointment calendar. Communicates with pharmacies and staff regarding medication delivery. Consults with staff regarding clients with medical conditions. Coordinates and keeps accurate documentation of on-site testing for alcohol and drug screening. Responsible for assisting with the documentation of medication including accurate logging and tracking.  Responsible for entering personal medical history forms and other medical documentation into EMR and communicating with medical personnel when necessary. Responsible for networking with community stakeholders and communicating effectively regarding our resident’s medical treatment. 

Administration and Compliance: Keeps accurate records of client care in accordance with applicable Federal, State and local requirements. Attends staff meetings. Participates in the ongoing integration of behavioral health and primary care within the agency.

Teaching: Provides formal and informal education to staff within the agency. Assist in creating agency policies and protocols in regard to medication and medical appointment procedures as well as facilitate staff trainings regarding such policies.

Education and Knowledge, Skills and Abilities

• High School diploma or equivalent.
• Medical Assistant Certification in California (desired).
• Background Clearance Required:
• Ability to clear and maintain a background clearance (must be off of Parole or Probation).

Skills and Abilities Required:

• Experience serving seriously and persistently mentally ill clients with co-occurring challenges. Knowledge of trauma preferred.
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
• Excellent verbal, written, and interpersonal skills.
• Integrity to handle sensitive information in a confidential manner.
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
• A clear understanding of, and the ability to demonstrate, professional ethics, boundaries, and judgment.
• Professionalism, punctuality, flexibility, and reliability are imperative.
• Action oriented. Strong problem-solving skills.
• Excellent organization skills and ability to multitask and manage multiple priorities. Outstanding ability to follow-through with tasks.
• Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.

Knowledge Required:

• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook, Excel and internet applications.
• Integrity to handle sensitive information in a confidential manner.

Desired:

• Knowledge of community resources for medical needs.
• Experience working with criminal justice population.

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.