Administrative Coordinator

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
 
This is a union position.

The Administrative Coordinator is responsible for supporting the overall operations of the San Francisco Intake Department by scheduling clients  and conducting various administrative functions including tracking and recording data and facilitating internal and external communication.   

Key Responsibilities

Assessment and Intake Responsibilities:  Welcomes clients to HealthRIGHT 360’s behavioral health services and provides high quality customer service. Assesses clients for treatment and funding criteria audits and spot check files. Ensures all client forms and shared drive have required and current forms assisting staff with data entry/Avatar and Welligent. 

Documentation and Organization Responsibilities: Maintains accurate records by entering documentation into various electronic recordkeeping systems. Track clients before, during, and after the admission processes. Organizes and maintains department files, forms, and recordkeeping systems. Ensures clear signage and a welcoming environment in the department for staff, clients, and visitors.  

Communication, Monitoring, and Reporting: Communicates and coordinates with outside referral agencies and stakeholders to make placements based on the needs of clients and funding availability. Helps track and send out regularly scheduled and ad hoc tracking and census reports to funders and stakeholders. Ensures that all treatment authorizations are submitted and confirmed. Supports in monitoring contract utilization with Program Director. 

And other duties as assigned.

Education and Knowledge, Skills and Abilities

Education Required:

• High School diploma or equivalent 
• First Aid Certified within 30 days of employment
• CPR Certified within 30 days of employment

 Desired:

• Drug and Alcohol Registration or Certification recognized by CA Department of Health Care Services
• Bachelor’s Degree in related field 
• A valid California driver’s license

Background Clearance Required:

• Must not be on active parole or probation  

 Knowledge Required:

• Culturally competent and able to work with a diverse population
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency

Skills and Abilities Required:

• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
• Excellent computer skills with working knowledge of Microsoft Word, Outlook, and Excel
• Professionalism, punctuality, flexibility and reliability are imperative
• Excellent verbal, written, and interpersonal skills
• Integrity to handle sensitive information in a confidential manner
• Action oriented. Strong problem-solving skills
• Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
• Strong initiative and enthusiasm and willingness to pitch in whenever needed
• Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations 
• Able to work within a frequently changing project scope while maintaining overall direction and structured priorities

Desired:

• Knowledge of co-occurring disorders and trauma informed treatment 
• Knowledge of Clinical documentation (treatment plans, progress notes etc.)
• Experience working with criminal justice population 
• Bilingual