Withdrawal Management Medical Assistant

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
 
This is a union position.

The Dual Diagnosis treatment facility at 815 Buena Vista (815) is co-ed program that provides clients with medically supported withdrawal management (42 beds) and residential treatment (57 beds) for co-occurring behavioral health and Substance Use Disorder (SUD). Clients are supported by a team of licensed nurses and SUD and behavioral health professionals who provide counseling and education for SUD, life skills, as well as individual and group therapy. The Withdrawal Management Medical Assistant (MA) is an integral part of this interdisciplinary team who prioritizes safe processing and control of medications and ensures that medication treatment plans are implemented with accuracy. 

Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on unit. Under a Physician’s license, responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Obtain vital signs per protocol, documents findings in the electronic health record, and reports abnormal values to licensed staff when necessary. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures warm handoff to Health &Wellness staff if/when client enters 90-day treatment episode. Ensures timely TB clearance for all new admissions as needed.  Responds to medical emergencies; renders first aid; and participates in the containment and cleanup of biohazardous waste as needed. 

Key Responsibilities

Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard documentation. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.

• Strong proficiency with Microsoft Office applications, specifically Teams, Outlook, Word, Excel, and Internet applications
• Able to work within a frequently changing project scope while maintaining overall direction and structured priorities
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
• Professionalism, punctuality, flexibility, and reliability are imperative
• Excellent verbal, written, and interpersonal skills
• Integrity to handle sensitive information in a confidential manner
• Strong problem-solving skills
• Excellent organization skills and ability to multitask and juggle multiple priorities 
• Outstanding ability to follow-through with tasks
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
• And other duties assigned 

Education and Knowledge, Skills and Abilities

• Education and Experience Required: 
• Medical Assistant Certification, i.e., AAMA/CCBMA Certification
• High School Diploma, or equivalent 
• First Aid Certified within 30 days of employment 
• CPR Certified within 30 days of employment

 Desired:

• Two years of experience in a substance abuse treatment setting
• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Dialectical Behavioral Therapy, Harm Reduction, etc.
• Bachelor’s Degree in related field  

 Knowledge Required:

• Cultural humility and responsiveness demonstrated as an ability to work with a diverse population
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency