Children's Services Supervisor

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
 
Prototypes Outpatient Behavioral Health Centers provide comprehensive mental health and substance use services for people aged birth through older adulthood. Staff provide services at both Prototypes clinics and within the community. Our Children's Services offers extensive prevention, early intervention, and treatment services, and are designed to strengthen families, foster healthy parenting, and support children with histories of trauma. Like our services for adults, our Children's Services provides individual, group, and family therapy, as well as medication management, case management, and coordination with primary care providers. Outpatient and intensive outpatient programs are available, as well as services designed specifically for pregnant and parenting mothers, for parents who have an open case with child protective services, and for adults in the criminal or family court systems. All our staff members are specially trained to assist clients with these unique issues. 

The Children's Services Supervisor is responsible for the management of our services and staff provided for children and youth at our Pasadena community behavioral health outpatient clinic. The Children's Services Supervisor is a member of the site Leadership Team, and leads an integrated care team to provide the highest quality of care to our clients and their families, and implements management strategies to achieve program performance goals.

Key Responsibilities

Treatment Oversight:

• Responsible for ensuring that ethical, quality, research based, cutting edge clinical services are provided to clients at all times.
• Responsible for all program decisions being guided by a client-centered, harm reduction, and trauma-informed approach.
• Ensures staff are appropriately credentialed and working within scope of practice.

Staff Management:

• Ensures all direct reports comply with HR360's policies, procedures, position expectations, and performance goals.
• Gives ongoing feedback and conducts formal performance evaluations in a timely manner.
• Assists direct reports in defining career goals and creates opportunities for professional development.
• Delivers or arranges training and resources required for direct reports to perform their roles.
• Responsible for interviewing, selection, hiring, and terminations for positions within program.
• Responsible for performance management of all assigned staff.

Program Management: 

• Manages day to day program operations and provides clinical oversight.
• Attends external program specific meetings and events to ensure that the program is in compliance and is kept up to date on trends related to client treatment and care and to represent Prototypes.
• Ensures the integration of primary care, substance use disorder treatment services, and other health services with Children’s Services to improve the quality and continuum of client care.
• Responsible for compliance with all programmatic/project contractual requirements, environmental, safety, HIPAA, 42CFR, and health requirements of the program(s) assigned.
• Develops and maintains good relations with contractors and other collaborators to ensure integrated care is provided.
• Works collaboratively with all disciplines of staff across programs.
• Communicates with site Director through regularly reporting and meetings as assigned.
• Develops and maintains policies and procedures as related to compliance with contracts and the maintenance of client records in collaboration with QI, EHR, and IT staff. 
• Responsible for assigned program staff’s submission of documentation in accordance with program regulatory requirements and HR 360’s policies and procedures.
• Manages any CSS or similar client support budget, and ensures that program performance against fiscal goals.

Other job Duties:

• Functions as member of site Leadership Team, attends weekly team meetings, and participates as a leader in site-wide activities, projects, and events.
• Arrange work schedule in accordance with the agency’s needs. 
• Attend meetings and events as assigned. 
• Reads emails daily and responds when appropriate.
• Collaborates with Director to achieve site goals as member of the Pasadena Site Leadership Team.
• Rotates with other Leadership Team members to provide after-hours supervision and Officer of the Day duties.
• Provides back-up coverage for other supervisors and managers as assigned.
• Provides intern supervision and clinical training as assigned. 

Education and Knowledge, Skills and Abilities
 
Credential Requirements:

• License strongly preferred as a Psychologist, Clinical Social Worker, Marriage and Family Therapist, or Licensed Professional Clinical Counselor.
• LPS certification preferred, required within 3 months of hire.

Experience:

• Preferably experience supervising a children's clinical team in a community behavioral health setting.
• Preferably two year's experience providing DMH services as a therapist to children and families.
• 3 years of supervising clinical staff. 
• Experience treating clients with co-occurring mental health and substance use disorders.
• Knowledge of and experience with providing trauma-informed services.
• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.