Client Safety Navigator

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
 
This is a union position.

Prototypes S. Mark Taper Family Living Center is a 32-unit apartment complex that shares a campus with Prototypes Residential Substance Abuse Treatment Program and Prototypes Outpatient Program. The Housing Program at S. Mark Taper Family Living Center serves women and women with children with Substance Abuse and Mental Health Disorders. The Housing Program also services 37 scattered-site clients living around the Pomona area. The Housing Program provides case management services to help clients work toward acquiring permanent housing. Prototypes Housing Program is a fast-paced environment, as we strive to remain on the cutting edge of service provision.

As a member of the Housing Supportive Services Team, under the direct supervision of the Housing Supervisor, the Client Safety Navigator support clients enrolled in the interim programs funded by the Department of Health Services (DHS) and Substance Abuse Prevention and Control (SAPC). These programs serve individuals who have experienced long-term homelessness, history of trauma, and have long-standing health and mental health issues. Client Safety Navigator also supports the clients residing in permanent housing contracts, as needed. Client Safety Navigator provides program supervision for afternoons, evenings, or graveyard shifts as scheduled by Housing Supervisor. 

Key Responsibilities

• Conducts rounds during shifts to ensure units are clean and clients are safe.
• Reinforces curfew and other program procedures.
• Supervises clients and children during all assigned shifts.
• May oversee clients’ independent living skills (cooking, cleaning, meal planning, shopping, etc.).
• Provides follow-up to staff to ensure clients are moving toward goals as per service support plan.
• Supports clients when dealing with interpersonal conflicts with others.
• Conducts/participates in House Meeting to support clients and promote a safe and amicable environment in the units.
• Encourages clients to be engaged in program and program demands.
• Engages in conversation with Housing Supervisor for consultation if needed.
• Medication monitoring and SAM-L sheet creation and filing.
• Review/file Sign-In Sheets and Visitor Logs.
• Ensure office is kept clean and organized and bathroom is properly stocked with supplies.
• Control the inventory for program (linens, food, office items, etc.).
• Other duties as assigned by Housing Supervisor. 

Education and Knowledge, Skills and Abilities
 
Education Requirements:

• High School Diploma/GED/or equivalent.

Experience:

• A minimum of two years’ experience in a substance abuse treatment setting is preferred.
• Basic understanding of child development, child abuse, substance abuse and self-sufficiency issues.
• Bilingual English/Spanish is preferred.
• California Driver’s License with proof of insurance.
• Experience working with substance abusers, chronically homeless and/or re-entry populations.
• Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders. 
• Knowledge of and experience with providing Trauma- Informed Care, Housing First principles and Harm Reduction services.
• Strong computer skills, including Outlook, Excel, Word and PowerPoint.

Background Clearance Required:

• CDCR fingerprint clearance.
• Must not be on parole or probation for a minimum of two years.