Administrative Assistant

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.

Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals.  Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union position.

HealthRIGHT 360 has provided outpatient services for behavioral health disorders since 1985. The San Francisco Outpatient Program is specifically designed for people who struggle with substance use disorders, mental health issue/co-occurring disorders, and criminal justice involvement. The Outpatient Program works with high-risk populations from a variety of backgrounds providing trauma-informed care aimed at reducing the harmful impacts of substance use. Our programs are open and welcoming to adult participants of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-in’s, referrals from other agencies, and step-down transitional clients from residential treatment programs. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. 

The Administrative Assistant/Biller is responsible for providing general administrative and clerical support to the San Francisco Outpatient Program.  This position requires an ability to maintain strict confidentiality and handle information with excellent customer services skills, tact and diplomacy.

Key Responsibilities

• Provides general office administrative and secretarial support including but not limited to electronic health record data entry, word processing, answering telephones, checking messages, greeting clients and visitors with courtesy and respect, handling general inquiries, distributing mail, faxing, copying, etc.
• Works closely with the Outpatient treatment staff and Program Management to provide clerical support as needed.
• Develops, transcribes, and distributes monthly minutes, reports, and/or general information as needed.
• Providing client support in the milieu with directing client to the proper group, answering program related questions.
• Managing client attendance and program verification sheets
• Works as part of an integrated, multi-disciplinary team.
• Helps set up and serve meals to program participants.
• Coordinate meal deliveries to the program and sets weekly menu
• Arranges/assists/sets-up/attends meetings, trainings, conferences, for staff.
• Maintains general office area and office/kitchen/IT supplies inventory and orders.
• Coordinates facility and maintenance issues with the help of other agency departments.
• Provides data entry in electronic database systems including but not limited to participant data, billing, and reports.
• Assists in maintaining confidential files in both physical and electronic forms in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. 
• Assists management with the reconciliation of data. 

Education and Experience 

Required:

• High School Diploma or GED
• 1-3 years experience in administrative role

Desired: Associate's degree in Business Administration or equivalent experience

Desired: Demonstrated administrative and secretarial skills with one year of general office work experience preferred. Experience with electronic health records.

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.