Overnight Client Safety Navigators

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Job Overview

This is a union position.

The Residential Step Down Program at 27 N. Humboldt  is located  in San Mateo County. It is a female with children transitional housing program for individuals that have completed a minimum of 30 days residential substance use disorder treatment. 

The RSD promotes the wellness and recovery of individuals with substance use and related disorders. Residential step-down programs are sub-acute, short-term residential facilities that provide coaching and support in a 24-hour staffed, open home-like environment. RSD provides temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient services for medically necessary SUD treatment provided to the client off-site.  

The goal is for the residents to find employment, housing and become self-sufficient while continuing to work on their recovery

Overnight Navigators are responsible for maintaining and assessing the safety and security of the program and its residents throughout the night while providing a supportive environment. Through effective communication, Overnight Navigators relay relevant information to other members of the interdisciplinary team and performs crisis intervention as needed. Overnight Navigators ensure that the facility environment is safe and welcoming.

Key Responsibilities

Safety and Security Responsibilities: Remains alert and awake during the entire overnight shift. Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility.  Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs CPR, Overdose reversals and First Aid as needed. May work weekends and holidays as needed.

Treatment Setting Responsibilities: When assigned the DOT, documents and ensures client medications is securely stored and properly accounted for and hold facility keys and floater cellular phones.  Appropriately files any outstanding paperwork. Maintains tracking sheet and sends to the appropriate departments before the end of the shift. Attends required trainings and meetings.

And, other duties as assigned.

Education and Knowledge, Skills and Abilities

• High School Diploma or equivalent, bachelor’s degree preferred.
• Valid California Driver’s License and automobile insurance.
• Experience working successfully with woman and children , diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
  
• Knowledge of gender-responsive, trauma informed, and co-occurring treatment.
• Strong computer skills, especially with Microsoft Office applications and internet applications.
• Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.
  
• Self-motivated, dependable, creative, and proactive approach to work; understands importance of working independently and within a team environment.
  
• Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.
  
• Excellent verbal and written communication skills and interpersonal skills.
  
• Ability to handle sensitive information in a confidential manner.
  
• Bilingual desired.
  

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.