Shift Supervisor

Program: Davidson | 2323 Davidson Avenue, Bronx, NY 10468  

What You'll Do

HELP USA is seeking a Shift Supervisor who will take full responsibility for the overall operation of one of our shelter sites during those work shifts and other time periods when director-level Social Service or Safety staff are not on duty at the facility. Operational responsibility will be primarily during evening, night and weekend shifts.

Your responsibilities will include:

• Supervising other staff working the same shift.

• Conducting or supervising regular inspections of the facility, including all sleeping areas.

• Ensuring the safety of all shelter residents.

• Supervising the safety and incident reporting systems and overseeing liaison with DHS security staff as necessary.

• Collaborating with therapeutic community shift supervisor to ensure safety of clients and maintaining a positive working relationship with any social service subcontractors at the facility.

• Supervising intake, bed assignments, and related client service activities.

• Supervising facility maintenance staff on duty and ensuring that the facility is well maintained.

You’re a great fit for this role if you have:

• New York State Security Guard License required.

• FDNY F-80 certification and F-02 required.

• Associate's degree or equivalent experience and skills.

• Significant experience working in residential facilities required.

• Computer literacy with Microsoft applications required.

• Bilingual (English/Spanish) a plus.