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Client Care Coordinator

New York, NY, USA Req #513
Thursday, April 18, 2024

Program: Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035 

What You’ll Do

Do you want to help families experiencing homelessness get their lives back on track? If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. You’ll complete psychosocial assessments and participate in our multidisciplinary team approach to service to ensure positive outcomes for the families we serve. And you’ll gain supervised clinical hours needed to advance in your career. 

You’re a great fit for this role if you have:

  • Master in Social Work degree or are a Licensed Mental Health Clinician.

  • Compassion and respect for parents and children who are experiencing homelessness.

  • Knowledge of child and adolescent development, emotional/behavioral health, mental health, parent-child relationship family dynamics, and diagnostic classification.

It would be helpful (but not required) if you have:

  • Bilingual (English/Spanish), since many of our clients are native Spanish speakers.



  • Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
  • Generous Paid Time Off! 
  • 401k with Company contribution even if employee doesn'tcontribute.
  • And More! 

Who We Are 


At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. 


EOE. A Drug-Free Workplace. 

Other details

  • Pay Type Hourly
  • Hiring Rate $29.80
  • Required Education Master’s Degree
Location on Google Maps
  • New York, NY, USA