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Case Manager

Randalls and Wards Islands, New York, NY, USA Req #675
Monday, June 24, 2024

Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 

What You’ll Do

Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client’s situation, you’ll provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse, and more.

You’re a great fit for this role if you have:

  • Bachelor's degree in social work or a related field OR equivalent experience and skills.

  • Are able to keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status.

  • Great communication skills (written and oral).

  • Want to help people experiencing homelessness.



  • Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
  • Generous Paid Time Off! 
  • 401k with Company contribution even if employee doesn'tcontribute.
  • And More! 

Who We Are 


At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. 


EOE. A Drug-Free Workplace. 

Other details

  • Pay Type Hourly
  • Hiring Rate $21.63
  • Required Education Equivalent Experience
Location on Google Maps
  • Randalls and Wards Islands, New York, NY, USA