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Home+Case Manager

Brooklyn, NY, USA Req #687
Monday, June 24, 2024

Program: ROADS | Brooklyn, NY 11207

What You’ll Do

As a Home+ Case Manager with HELP ROADS/USA, you’ll provide case management, Home+ alarm services, crisis intervention, and creative safety planning for survivors of gender-based violence in Brooklyn, NY with a goal of promoting improvements to safety, housing stability, and well-being.

 Your responsibilities will include:

  • Conducting phone screenings to assess for appropriateness of Home+ services, assist with completion of Home+ application for alarm
    devices, and support survivors of intimate partner violence looking to improve safety and housing stability.

  • Providing inter and intra-agency referrals to assist with client’s needs.

  • Engaging in brief crisis intervention and creative safety planning with high-risk survivors of violence.

  • Advocating for supportive services requested by clients.

  • Providing assistance with housing linkages and shelter access.

  • Engaging in emotional and safety support check-ins with Home+ clients.

  • Experience working with survivor of gender-based violence.

You’re a great fit for this role if you have:

  • Bachelor's Degree in Social Work, or a related field required.

  • Minimum two (2) years’ experience in delivering clinical crisis services.

  • Experience in case management, assessment, counseling and crisis intervention preferred.

  • Preferred experience working with families with children.

  • Knowledge of AWARDS a plus.

  • Computer literate, specifically with Microsoft applications, required.


  • Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
  • Generous Paid Time Off! 
  • 401k with Company contribution even if employee doesn'tcontribute.
  • And More! 

Who We Are 


At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. 


EOE. A Drug-Free Workplace. 

Other details

  • Pay Type Hourly
  • Hiring Rate $26.54
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Brooklyn, NY, USA