ISEC Maryland, 11840 West Market Place, Fulton, Maryland, United States of America Req #60
Monday, January 1, 2024

Reports to:  Installation Manager/General Superintendent 

FLSA Status: Non-Exempt


Position Summary

Responsible for managing field installation and field personnel on the execution of a project or assignment. Leads coordination with operations teams as well as the customer’s field staff.  Supports the regional leadership team to implement the company’s vision. Ensures project is completed on time and within budget, providing outstanding customer service for success of the project and future business. This position will champion ISECs values and work with the regional leadership team to build a strong culture that supports the company’s vision. 

Duties & Responsibilities

1.    Determine anchorage method for all products prior to installation start-up.
2.    Obtain dimensions with Project Management if needed.
3.    Coordinate with onsite trades as required.  
4.    Attend customer’s weekly job meetings.
5.    Utilize and evaluate the Labor Cost to Complete to recognize and improve labor efficiencies. 
6.    Submit CTC completion list to PM team weekly. 
7.    Supervise field staff on the project including documenting performance.
8.    Train carpenters and laborers in ISEC installation and material handling methods.
9.    Establish and communicate day-to-day goals, develop methods, techniques, and systems to improve project outcome.  
10.    Coordinate and supervise material deliveries with project management and customer, arrange manpower and equipment, unload, document damage or shortages and distribute to installation location.
11.    Recognize contractual requirements and manage entitlement. 
12.    Keep a daily log/report of project problems noting any special occurrences, material deliveries, problems and directives.  Submit to Customer and Project Management team.
13.    Utilize PlanGrid for project documentation 
14.    Oversee trash pickup and removal of ISEC materials from building daily.
15.    Review each building/floor for installation readiness two weeks prior to installation start date.  Information to be provided to Project Management team.  
16.    Identify, order, sign-out/inventory all power tools, hand tools, specialty tools and expendable materials for each installer. Secure/locked up at the end of each workday. 
17.    Complete timecards for all field personnel, obtain signatures and submit to office weekly.  
18.    Keep up to date SDS on products used by the installers.
19.    Monitor project installation material budgets.
20.    Communicate material shortages to Project Management team. 
21.    Tape shop drawing elevations to wall at each elevation so installer has proper drawing to work from.
22.    Keep installation and contract drawings, specifications and submittals up to date including listing of RFIs and change orders.
23.    Organize, protect and maintain materials to be installed at the jobsite.  All ISEC materials are to be secured/locked up at the end of each workday. 
24.    Manage/oversee subcontractors, if applicable.
25.    Out of town travel, as necessary for project. 
26.    Perform other duties as assigned.
27.    Engage with Project Management on material releases when required.

Safety Responsibility
Manage and implement ISEC safety requirements and recognition, holding installers working for them personally responsible for safety compliance.
•    Promote a positive atmosphere for safety excellence committed to the Safety Promise.
•    Coach employees who need improvement and assign work to only those employees trained and qualified to perform the task.
•    Ensure all recognized safety deficiencies are promptly corrected.
•    Report all injuries and incidents to Managers and Safety Department.
•    Completely and thoroughly plan work tasks.
•    Preparing and lead Safety Meetings.
•    Ensure field employee safety training.

Other Duties 
Please note that this job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.  
Preferred Qualifications (in addition to minimum qualifications)

•    5+ years of Commercial Construction experience; High School diploma or equivalent industry experience
•    Graduate of an ISEC or other leadership training program

•    Ability to install all ISEC products
•    Advanced understanding of contract documents 
•    Excellent interpersonal skills (conflict resolution, negotiations, etc.)
•    Skilled technically in electronic documents, tablets and computers, contract documents and field construction software, including Bluebeam

Minimum Qualifications

•    3 - 5 years of Commercial Construction experience; High School diploma or equivalent industry experience. 

•    Certification - Forklift, CPR/First Aid, OSHA 30
•    Intermediate knowledge and understanding of ISEC products, services, processes and projects 
•    Demonstrates emotional intelligence (self-awareness and management, social awareness and relationship management)
•    Understanding contract documents 
•    Effective written and verbal communications skills
•    Strong interpersonal skills (conflict resolution, negotiations, etc.)
•    Strong relationships building skills
•    Strong prioritization and organizational skills; detail-oriented
•    Ability to work with Microsoft Office Suite.  

Leadership Skills 
•    Builds strong relationships with direct reports and creates a positive communication setting 
•    Exhibits focus on department goals and deliverables 
•    Ability to inspire a shared vision and empower and motivate a team
•    Sets priorities for their team and gets results; develops and maintains effective teams 

Customer Service Skills: 
•    Demonstrates commitment to deliver outstanding service – both with internal and external customers   
•    Takes ownership to personally resolve customer problems (or find someone who can)   
•    Listens well, asks clarifying questions, and checks for agreement with customers   
•    Committed to following-up with customers in all instances in a timely manner   
•    Strong sense of accountability - ensures that you will do what you say that you are going to do   
•    Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful  
•    Positive attitude  

Requirements: Workers should be able to:   Physically, workers must be able to: Climb and maintain balance on ladders and scaffolds; Stoop, kneel, and crouch; Use hands and arms to reach for, handle, and manipulate objects; See well (either naturally or with correction); and lift and carry objects weighing up to 50 pounds. 

Other details

  • Job Family Field
  • Pay Type Hourly
Location on Google Maps
  • ISEC Maryland, 11840 West Market Place, Fulton, Maryland, United States of America