Trailer Utilization Coordinator

Location: Onsite – Jacksonville, FL

Schedule: Monday – Friday, 8am-5pm

Salary Range: $18.28 - $22.86 per hour, depending upon experience

What work will you perform?

As part of the Trailer Utilization Department, you will provide key assistance in maximizing the revenue and utilization of Landstar's trailer fleet through the research and reallocation of trailer equipment within the network. Your ability to maintain focus in a fast-paced environment with strong time management capabilities including the capacity to prioritize tasks effectively will help you be successful with trailer placement and planning for other daily tasks. Your previous communication experience will assist you in resolving concerns with customers and collaborating with team members.

   Essential Responsibilities:

• Research historical data related to company-controlled assets using multiple systems of record
• Assist internal and external customers via inbound and outbound phone calls and emails to coordinate trailer placement with Landstar agents and drivers
• Identify opportunities through research to reposition company assets that are deemed to be underperforming
• Dispatching and processing payments to reposition company assets
• Participate in Drug and Alcohol testing notifications as needed
• Satisfy internal and external customer requests for assets promptly

Required Minimum Experience and Qualifications:

• High school diploma or general education degree (GED)  
• 6 months of customer service experience  

Preferred Experience and Qualifications:

• 6 months of call center experience
• 6 months of transportation/logistics experience

Knowledge, Skills, and Abilities:

• Ability to work in a fast-paced environment
• Microsoft Office and Internet knowledge
• Strong oral and written communication skills
• Professional demeanor
• Good organizational skills
• Extensive time management capability
• Self-motivated with ability to collaborate in a Team setting
• Critical thinking; ample ability to utilize resources for decision making purposes

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow.  We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.