Shelter Advocate - CAAFA

Apache Junction, AZ, USA Req #1510
Friday, June 7, 2024

Since 1971, A New Leaf has faithfully worked in service to our mission of “Helping Families…Changing Lives,” making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area.  Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term health and stability. A New Leaf continues to grow to respond to needs in our community by developing comprehensive, relevant and effective services for vulnerable and underserved families, children, and adults.

CAAFA empowers individuals and families in the community to be free from abuse. The community learns through collaboration, prevention, and awareness. Community members founded CAAFA in Apache Junction when they learned that local victims of domestic violence and their children were living in their cars and out in the desert. Seeing that survivors had nowhere else to go, they created the shelter and support services that help 470 survivors annually. Survivors can find help with the 16-bed emergency shelter, support groups, legal advocacy, case management, sexual assault victim advocacy, food boxes, community outreach services, and more.
Hourly Pay Rate: $18.00
Location: Apache Junction
Schedule: Wednesday - Saturday; 11am - 9pm
*Required to complete our "New Hire Orientation" held on the first work week of employment, Monday-Friday, 8:30am-5pm; subject to change upon completion of orientation requirements which may grant early release of orientation before Friday; orientation not offered evenings or weekends.
  • High School or GED required
  • Associate or Bachelor’s Degree, preferred
  • Bilingual verbally in Spanish, preferred. 
  • Experience working with domestic violence, homeless or economically disadvantaged population, preferred.
  • Knowledge of and/or experience with trauma informed practices required.
  • Knowledge of community resources. 

Primary Responsibilities:

  • Role model appropriate behaviors to callers and clients in the shelter, at all times, utilizing trauma informed principles and practices.
  • Provide crisis intervention, domestic violence information, and resources and referral services to callers/clients at the shelter.
  • Perform intake screenings, lethality assessments, and basic needs assessments for potential clients (as relevant to program/client needs).
  • Provide supportive services to clients in shelter and assist case managers with client needs. 
  • Establish/maintain client files and documentation; including, requesting paperwork, and filing all documentation in a timely, accurate, and thorough manner.
  • Complete accurate documentation in database and all program paperwork in a timely, correct, and thorough manner.
  • Be responsible for issues relating to admission and discharge, in conjunction with the programs definition and policies as relevant to program/client needs.
  • Access community resources to support the coordination of services for clients.
  • Participate in required client care supervision on a regular basis as required by A New Leaf policy.
  • Facilitate monthly groups as required by the program.


  • Valid Driver’s License with reliable transportation 
  • Current Auto Liability Insurance 
  • Clean 39 Month Motor Vehicle Record
  • Must be at least 21-years of age
  • Must be able to obtain Class One Fingerprint Clearance Card immediately upon hire (if there are any uncertainties whether an applicant may have to go through an appeal process; they are encouraged to complete that process prior to applying as an invalid card will result in termination of employment)

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report to include verification of employment, education, criminal background search and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. A New Leaf participates in el program de E-Verify. Equal Opportunity Employer.

BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), annual team member appreciation event, informal, yet professional team environment.

Wellness Program which has received a Silver Level of excellence in worksite wellness by providing employees with Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more!

For full time employees, we also provide the following included in the total compensation plan:
- Health/Dental/Vision Coverage
- Accrued Sick and Vacation Time
- Paid Holidays
- Life Insurance & 401(K)
- AD&D / Short Term Disability
- Tuition Reimbursement

Other details

  • Pay Type Hourly
Location on Google Maps
  • Apache Junction, AZ, USA