Assistant Store Manager

Purpose 

The Assistant Store Manager (ASM) ensures and creates an excellent shopping experience for customers, driving sales growth and profitability, and establishes an engaging environment for all team members. The ASM leads the retail store and ensures the store achieves and maintains the operational standards set forth by the company and the store manager. The ASM also trains, motivates, mentors, coaches, and develops store team members to ensure the retention of the best team members, delivering best-in-class store operations. The ASM ensures all store team members comply with all company policies and procedures, and city, state, and federal requirements. 

Essential Duties and Responsibilities  

• Provides leadership, coaching and development to store team members in relation to their tasks, duties, role requirements and performance standards. 

• Creates a safe and positive store environment for team members and customers alike. 

• Assists store manager with creating the weekly schedule for team members. 

• Responsible for leading the store in the store manager’s absence to include opening and closing the store. 

• Responsible for performing and/or coordinating building maintenance. 

• Takes genuine interest in the growth, development and success of the team members through rigorous training, coaching, mentoring and development, and supports the Store Manager in progressive disciplinary actions as required. 

• Consistently and effectively communicates across all stakeholders, including but not limited to store team members, store managers and district managers. 

• Ensures the store is operated according to the operational standards set forth by the company and in a manner that maximizes sales, profitability and delivers a world class shopping experience. 

• Provides leadership that results in excellent daily store conditions to include, but not limited to, required daily produce/meat/center store department operations that fully adhere to the store’s operational standards and programs, daily execution of Food Safety, other safety policies including power equipment operation and ensures excellent daily sanitation standards are achieved. 

• Responsible for key metrics of store operations, including sales, customer counts, labor productivity, shrink and Customer Perception Audit (CPA) scores. 

• Analyzes, understands, and utilizes operational/financial data to make appropriate business decisions when responsible for the store or alongside the store manager. 

• Responsible for merchandising program execution, all plan-o-grams, displays, price signs, and tag. 

• Maintains a high standard of operation for customers which includes a full, fresh, clean, and friendly place to shop. 

• Manages inventory levels to the specific metrics of the store to ensure quality, freshness, and effective rotation practices to meet the store’s standards. 

• Responsible for excellent perishable product offering and management, including in-stock positions, conditions, and shrink exposures. 

• Responsible for interpreting sales data and trends to maintain correct ordering and inventory procedures. 

• Responsible for the implementation of and compliance with all policies and procedures to include accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, documentation, policy violations, administrative paperwork, etc. 

• Acquires food safety certification in accordance with company policies and city/state requirements. 

• Always provides support to the store manager. 

• Performs other duties as assigned. 

Position Qualifications  

• High School diploma or equivalent. 

• Basic experience with electronic technology and communications. 

• Minimum of two (2) years of management experience. 

• Management/leadership experience supervising others along with previous experience in scheduling, merchandising; budgeting and expense control preferred. 

• Leadership and/or management training preferred. 

• Effective oral and written communications. 

• Excellent interpersonal and communication skills. 

• Ability to effectively manage multiple priorities and tasks. 

• Ability to effectively complete administrative paperwork in a timely manner. 

• Proficient in planning and analytical skills (comprehension of P&L’; budget and expense). 

• Strong leadership and time management skills.