Cosmetic Patient Coordinator

Schlessinger MD is searching for a driven, friendly sales professional to join our thriving cosmetic dermatology practice.  Our award-winning clinic offers a wide range of cosmetic procedures including injections, laser therapies, fillers, non-invasive treatments and liposuction.  Our Cosmetic Patient Coordinators assist new and existing patients through every step of their cosmetic journey at Schlessinger MD to look and feel their best. 

Schlessinger MD and LovelySkin Spa, part of the LovelyGroup, are rated “Best in Omaha” year after year for a reason: our people!  As one of the busiest dermatology clinics in the Midwest, we keep a brisk pace but never compromise the patient experience. Come be a part of this welcoming and incredible team!

In this role you will...

Promote and coordinate cosmetic treatments through patient consultation.  Ideal candidates will be focused on selling through a consultative approach, following up on patient inquiries, creating monthly marketing plans and other sales-related functions. 

• Work closely with Dr. Schlessinger throughout the patient visit, including initial consultations, procedures and follow-ups
• Conduct effective and informative consultations in order to determine goals, educate, and set realistic expectations
• Prioritize patient experience to ensure a personal and engaging visit
• Assist prospective patients in making comfortable and confident decisions to select procedures and products
• Respond to patient calls and emails promptly
• Interact regularly with patients to ensure service/product satisfaction
• Establish a strong relationship and rapport with each patient
• Collaborate with medical staff (Front Desk, RN’s, physicians)
• Build patient files and track all documentation in our Electronic Medical Record system

Compensation: Salary + commission & annual bonus
Location: Onsite-Omaha, Nebraska
Status: Full-time, Non-Exempt
Schedule: Monday-Thursday 8:30am-5:00pm

We are looking for someone with:

• 2-3 years sales experience in luxury retail sales or high-end services
• Aesthetician license, R.N. license or relevant experience working in a dermatology focused environment highly preferred
• Exceptional people skills with the ability to connect and build lasting relationships
• Strong communication skills
• Multitasking and time management skills with the ability to prioritize tasks

LovelyGroup is pleased to offer these great perks:

• Quick access to exceptional health, dental and vision coverage. Coverage available on the 1^st of the month after you start
• Dual Retirement Saving Approach: Generous 401k with match AND profit sharing plan!
• Free and discounted cosmetic and spa services
• Competitive wages and annual bonus
• Hassle-free paid time off.  We enjoy 8 paid holidays each year
• Generous employee discount on all products and services

The LovelyGroup includes LovelySkin.com, Schlessinger MD, the LovelySkin Retail store and Day Spa, Olive and Delmar, and Cosmetic Surgery Forum (CSF).  Spanning this diversified set of companies and services, we’re delighted to unify under one core mission: To help everyone feel confident in their skin. LovelyGroup is proud to be an employer who champions innovation, prioritizes employee-centric benefits and leads the market in setting a generous livable wage for all employees.

At LovelyGroup, we don’t just accept difference- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our patients and customers, and our community.  LovelyGroup is honored to be an equal opportunity workplace.