Logistics Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Facilitates the services and functions of the National Dispatch Service, coordinating and arranging shipments of LTL and truckload movements to/from points in AK and from/to points in the lower 48, Canada and Mexico (often with movement through the Lynden Transport Fife, WA Service Center).  The National Dispatch Service strives to identify the most cost effective solution for the customer on a shipment by shipment basis.   This includes developing a knowledge of our pool of carrier providers and then making sound routing decisions in line with identify the right solution for each movement.

Creates and/or insures the Shippers’ bills of lading are properly filled out to achieve the desired results.  Traces and tracks shipments while in transit to insure on time delivery.  Enters shipments into the Lynden Transport dispatch system. Verifies, approves and audits invoices for each movement.

Provides National Dispatch Services / Logistics services to other Lynden Companies for projects and other special needs.

Primary point of contact, liaison between Lynden Transport and Partner Carrier Customers, providing solutions to Carrier Customer Issues, facilitates invoice grief resolution with carrier customers and Lynden Receivables

Maintains a working knowledge of the NMFC.

Performs Pricing Audit; assists the pricing team with performing audits on set up of pricing in the rating engine system.

May assist the Pricing Team with rate quoting.

Records, traces, and enters information on company computer system as required.  Makes inquiries from computer system.  Operates various business machines.  Maintains details of business transactions or other records as required. Answers telephones and gives information to callers.

Dependable and consistent attendance required.

Other duties may be assigned. 

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelors’ degree in a business related major is a plus.  Experience with rates and tariffs applicable to surface transportation in the Alaska market is a plus.

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals. Ability to present information and respond to questions from managers, co-workers, and customers quickly and effectively. 

Ability to effectively communicate with customers via phone and email.

Ability to apply mathematical, financial and statistical concepts such as used in cost analysis and operations modeling.  Examples include the application of basic concepts such as applications of fractions, percentages, ratios and proportions to practical situations.  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density.

Be a self-manager with strong organizational skills. 

Ability to anticipate and solve problems. 

Ability to develop relationships with customers and vendors. 

Work independently and as a member of a team. 

A desire and ability to evaluate and improve processes. 

Because this position is located at the corporate office and requires periodic meetings with vendors, a professional appearance is required.

Other skills:

Proficient with Microsoft office products.

Knowledge of or ability to quickly learn companies’ proprietary computer programs.

Knowledge of industry terminology.

Strong speaking, reading and writing skills.

Ability to read and interpret tariffs.

Position requires ability to write, use keyboard efficiently.  Must be able to lift and/or move up to 25 pounds.  Must be able to conduct telephone communication for extended periods.  Must be able to sit, stand or walk for extended periods.

The noise level in the work environment is usually moderate.