Magnolia Table - Front of House Coordinator

FRONT OF HOUSE COORDINATOR | JOB DESCRIPTION 

SUMMARY 

At Magnolia, the Front of House Coordinator is responsible for overseeing the front of house staff. This position works with Magnolia Table management to ensure efficiency, cleanliness, and the highest quality food and guest experience. This position works from Magnolia Table in Waco, Texas. It reports to the Assistant Front of House Manager and may have supervisory responsibilities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Uphold Magnolia’s manifesto and values
• Ensure the highest level of guest care, in line with Magnolia’s brand 
• Create weekly schedules and zone charts for front of house staff
• Coordinate with front of house, back of house, and retail operations regarding guest flow and seating, kitchen prep times, employee coverage of all areas, communicating correct wait times to guests, etc.
• Train and develop restaurant leaders
• Communicate consistently, accurately, and quickly to employees regarding any changes, low-stocked items during daily operations, floor chart or server section changes, etc.
• Ensure staff has a thorough knowledge of all menu items, including seasonal items
• Ensure compliance with sanitation and safety standards
• Contribute to a high-energy, fast-paced environment
• Perform other duties as assigned

QUALIFICATIONS 

• Hard skills: Proficiency in Microsoft Excel, Aloha, and Netsuite preferred
• Soft skills: Strong verbal communication skills, strong organizational and follow-through skills, high level of ownership and initiative
• Education: Bachelor’s degree from a 4-year college or university preferred
• Experience: 2-4+ years of related work experience preferred OR an equivalent combination of education and experience required
• Special training or licenses/certifications: Texas Food Manager’s license required, TABC Certification required
• General availability: Must be available to work flexible hours as assigned, including weekends, special events, and holidays

PHYSICAL DEMANDS 

While performing the duties of this job, the employee is regularly required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT 

While performing the duties of this job, the employee operates in a fast-paced kitchen environment. This role routinely uses sinks, dishwashers, and tools to clean kitchen appliances. The employee is frequently exposed to hot water, potentially slippery floors, garbage disposals, and cleaning chemicals. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is intermittent sounds at a level sufficient to cause hearing loss or fatigue. The employee is subject to high temperatures and low temperatures. The employee is exposed to workplace hazards. 

ACKNOWLEDGEMENTS  

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. 

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.