Grounds - Grounds Manager

GROUNDS MANAGER | JOB DESCRIPTION 

SUMMARY 

At Magnolia, the Grounds Manager is responsible for monitoring and managing the care and maintenance of the gardens, grounds, and landscapes of all designated Magnolia properties. This position works from various locations in and nearby the Waco, TX area. It reports to the Senior Manager of Grounds and has supervisory responsibilities.  

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Lead, manage, and oversee entire Grounds team to meet goals and expectations at all properties* 
• Oversee the coaching of staff on routine garden care and landscape maintenance and collaborate with the Garden Design Senior Specialist on employee training 
• Instruct staff in executing maintenance tasks including the upkeep of Magnolia grounds, sidewalks, driveways, parking lots, amenities, and building exteriors 
• Manage gardens, grounds, and landscapes by walking all assigned sites weekly and creating notes for maintenance teams to perform on a daily or weekly basis* 
• Create, execute, and oversee a preventative maintenance program for all grounds and garden responsibilities, tools, and equipment, ensuring their optimal operation
• Assign tasks to the team, monitor their progress, and provide feedback as needed* 
• Collaborate with team members to assess plant and flower requirements and place orders proactively
• Organize and lead regular weekly and/or monthly meetings with the team to foster communication and share updates 
• Maintain ongoing communication with the Senior Manager of Grounds, providing updates on team progress regarding daily tasks and projects, and noting any needed assistance 
• Monitor and schedule irrigation system(s) for all properties, adjusting based on weather and seasonality* 
• Partner with the Senior Manager of Grounds and Garden to manage contractors and vendors for team projects and services 
• Plan and oversee the preparation of the grounds for various events, manage specialized grounds assignments, and coordinate overall property organization, including the relocation of food trucks 
• Track departmental expenses against the budget, regularly updating to the Senior Manager of Grounds and Garden on progress, and recommend strategies to stay within budget 
• Ensure invoices and bills are processed with appropriate approvals and/or expense coding, collaborating with the Accounting team as needed* 
• Partner and maintain relationships with cross-functional teams, ensuring there are successful and collaborative lines of communication at all times to meet company expectations 
• Adhere to safety guidelines and ensure compliance among team members 
• Perform other duties as assigned 

*Metrics evaluated on Performance Review 

COMPETENCIES 

• Teamwork: Foster a team environment supporting diversity, equity, inclusion, and belonging. Effectively evaluate team members' strengths and ensure members are operating in their strengths. Identify, communicate to, and train employees whose performance needs to improve. 
• Critical Thinking: Evaluate and address problems quickly, efficiently, and effectively. Have an analytical and unbiased approach. Understand financial metrics, budgeting, and resource allocation to make decisions. 
• Expertise: Maintain a thorough understanding of your area and each role in it to ensure all work is completed accurately and on time. Stay current on trends and advances in your field. Foster employees' abilities to become experts by connecting them with the resources and training needed. 
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management. Establish communication channels between employees, management and guests. Utilize written and verbal communication skills to convey information effectively. 
• Guest Focus: Establish and uphold a culture of exceptional guest engagement and service, setting a standard through exemplary leadership. 
• Strategy and Goal Setting: Approach change with positivity and curiosity, leading through ambiguity. Break down team goals into daily or weekly goals, establish metrics, and communicate what actions employees must take to contribute to achieving these goals. 
• Hard skills: Basic computer skills and proficiency in Microsoft Office Suite preferred. Knowledge of when to plant or start seeds and plugs for various growing seasons required. 

ELIGIBILITY QUALIFICATIONS 

• High school diploma or GED equivalent required 
• 1-3 years of management experience and/or 5+ years of related work experience or a combination preferred   
• Valid Texas driver's license required   
• Must be available to work weekends, nights, special events, and holidays as business needs require