Event Sales Manager

Responsibilities

• The Event Sales Manager at TWA Hotel  is responsible for directly selling and converting events opportunities across all segments with placement in all areas of the hotel (semi-private or private events in outlets, private events in dedicated banquet spaces, or suite meetings/engagements)
• Through the primary lens of driving top line revenue, this role is responsible for effectively becoming familiar with all accounts in his/her market segments/territory and proactively prospecting/soliciting, generating, and closing on assigned accounts/territory business to reach goal achievement and positively impact hotel revenues
• He/she is also responsible to coordinate and service client functions as needed
• He/she must understand the importance of prospecting in creating new sales opportunities for the hotel while maintaining speed to market as top priority
• Proactively drive top line revenue for customary special event sales segments to include but may not be limited to corporate, social, weddings, and specialty catering
• Interact with event buyers and planners, garnering consideration and conversion of opportunities to drive top line revenue
• Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients that will keep the hotels funnel consistently full of opportunities
• Maintain and participate in an active sales solicitation program
• Meet or exceed sales solicitation call and revenue goals as assigned
• Initiate, handle, and follow up on leads with speed to market
• Invite clients to the hotel for entertainment, lunches, tours and site inspections to surface new or close on opportunities
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property
• Participate in networking opportunities through presence in community and professional associations, activities and events
• Coordinate all details with individual groups, create BEO’s and work with Banquet and Culinary Team
• Be visible on the floor and assist staff as needed and as appropriate during functions
• Know meeting room setups and capabilities along with sleeping room configurations and types
• Ensure compliance with SOPs in banquets and all outlets
• Review meeting planner event evaluations with the Director of Event Sales or Director of Hotel Sales  to ensure that opportunities or issues receive follow-up
• Work with other departmental managers and keep them informed of opportunities or issues as they arise
• •Perform other duties as requested by management
• Maintain regular attendance in compliance with MCR standards, as required by scheduling, which will vary according to the needs of the hotel
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary

Qualifications

• Candidates must be comfortable in creative selling and problem solving, fostering client relationships, and partnering with operational departments to drive success
• Previous Catering or Hotel Sales and Planning Experience
• Strong background in social and catering events
• Excellent communication skills both written and oral
• Organizational Skills and attention to details
• Must be proficient in Windows, Company approved spreadsheets
• Must be able to multitask and prioritize departmental functions to meet deadlines

Our Company

The TWA Hotel at John F. Kennedy International Airport in New York City is owned and operated by MCR.

It all began in 2006 with three Value Place hotels. Since then, through a series of development projects and acquisitions, we have grown to become the fourth largest hotel owner-operator in the United States. Our company, which has offices in New York City, Dallas, Chicago and Richmond, Virginia, has a $3.0 billion portfolio of 99 independent and premium-branded hotels containing more than 13,000 guestrooms across 30 states and 75 cities, including two experiential hotels in New York City. We have 3,600 team members across the country and operate hotels under 19 brands, including Marriott and Hilton.

We are a recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and the Hilton Legacy Award for Top Performer. For the TWA Hotel, we won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) and the ULI New York Excellence in Hotel Development Award. MCR was also named one of Fast Company ‘s Most Innovative Travel Companies of 2020.

The Company and its corporate affiliates are Equal Opportunity employers. The Company and its affiliates do not discriminate based on race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.