Nordic Center Manager

Mt. Hood Meadows and Cooper Spur Mtn. Resort foster an environment where every person feels a sense of belonging. We are committed to creating a consistent and enduring effort to improve diversity, equity, and inclusion for our team, guests, and community through respecting and celebrating all backgrounds and perspectives while addressing barriers through a collaboration of efforts with leadership, DEI (Diversity, Equity, and Inclusion) consultants, and our DEI Committee. Opportunities exist for our team to engage in training, educational resources, and focus work; connecting our mission of enriching lives to meaningful and purposeful work. We recognize that growing the culture and influencing the industry is a significant effort, it requires everyone’s engagement, collaboration, and voice. We invite all our team members to be part of improving the culture in whatever capacity they can. 

At Mt. Hood Meadows, we practice what we call “The Perpetual Stoke.” We believe if we create an awesome work environment, our team will create enriching experiences for our guests. Mt. Hood Meadows is seeking a guest service-oriented Manager to lead our Nordic Team and community. This position oversees the Nordic Center operations and events, including guest services and communication, providing team leadership, and administrative duties while working closely with other departments on operations, company initiatives, and improvements. The ideal candidate will have strong communication skills and is passionate about Nordic Skiing and Snowshoeing experience. 

This is a full-time, seasonal, salaried, benefitted position

Nordic Center Manager’s Scope of Work

• Manage daily operations of the Nordic Center and Snowshoe Programs
• Collaborate with Grooming team for trail maintenance
• Oversee Nordic Center Team, handling hiring, onboarding, and training
• Guide Nordic Instructor Training programs
• A full job description is available upon request
  
  

Qualifications and Experience

Mt. Hood Meadows provides equal opportunities for all employees and applicants. We strongly encourage applications from people of all races, religions, sexual orientations, pregnancies, genders, gender identities, gender expressions, national origins, ages, mental or physical disabilities, ancestries, medical conditions, military or veteran status, citizenship status, socio-economic backgrounds, or any other status protected by law.

 Research has shown that women may be less likely to apply for a job if they do not check all the boxes in the job description. We encourage anyone to apply for positions that pique their interests and will consider transferable skills in placement of specific qualifications. We believe in fostering a growth mindset and want our team to develop new skills and grow into the job they want at Mt. Hood Meadows and Cooper Spur or to take elsewhere on their personal career paths.

• Must be 18 years of age or older.
• High School Diploma or equivalent education.
• Detail-oriented, accurate, and skilled in problem-solving with proactive planning abilities.
• Proficiency with Microsoft Office suite and point of sales systems.
• Strong written and verbal communication skills 
• Ability to manage a fast-paced, high-pressure environment, balancing priorities and schedules while motivating a diverse team to achieve goals.
• Exemplary interpersonal, communication and guest service skills.
• Desire to work outdoors in all conditions and have a passion for Nordic skiing and snowshoeing.
• Must be able to work weekends and holidays from approximately mid-October to mid-April.
• Employment in this position is subject to a satisfactory background screening.

Preferred experience

• Post High School education with degree in Business or related area of study, and/or equivalent experience.
• PSIA-AASI Level I or higher certification or equivalent.
• Two years supervisory or management experience including hiring, coaching, workplace safety, retention, and team development.
• RTP Point of Sale, Dayforce, WordPress CMS experience.
• Previous experience with managing social media platforms and event promotions.

Compensation

• Minimum hiring rate: $53,997 per annum ($25.96/hour equivalent)
  
  

Benefits

• Employer paid base medical plan, dental, vision, and life insurance for team member coverage with Buy-Up plan option
• Employer 25% contribution to qualified dependents for medical insurance
• 401k after eligibility period
• Vacation, sick pay, and paid holidays during non-winter seasons
• Employee Assistance Program

Perks

• Year-Round Housing Available. Subject to Availability

• Ski/Snowboard Season Pass for employee and qualifying dependents
• Don't Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Special invites to Columbia Employee Store, Adidas, and other industry retailers 
• Employee Assistance Program (EAP)
• Uniform Provided for all Departments
• Free Employee Transportation from Hood River & Sandy
• Sick Time accrued at 1 hr per 20 hrs worked, no wait period
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Events (Free Food & Raffle Prizes)
• Click here to learn more about our team member perks

At Mt. Hood Meadows and Cooper Spur Mtn. Resort our mission is enriching the lives of our team, guests, and community. We believe this is a place where feeling a sense of belonging, rocking the team and guest experience, and exceeding expectations leads to your life being enriched. We welcome all to their mountain home.