Restaurant Server AM - Marriott Stamford Hotel & Spa

Restaurant Server AM – Marriott Stamford Hotel & Spa

The Marriott Stamford Hotel & Spa located in the heart of bustling downtown Stamford is looking for you! Do you have what it takes to be a successful Restaurant Server AM at Stamford's number one hotel? Apply now and find out!

POSITION SUMMARY
 

The purpose of the RESTAURANT BREAKFAST SERVER AM is to Serve all hotel guests at breakfast, ensuring guest satisfaction and provide service as per hotel standards.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides personalized service to all guests.
• Regularly communicate and converse with all guests.
• Take breakfast orders and serve food and beverages according to standards.
• Fully understands and complies with all food safety requirements.
• Sets up breakfast area before guests begin to arrive; All tables are set as per set standards. Displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
• Efficiently replenishes buffet with food, beverages and/or supplies as needed.
• Maintains cleanliness of buffet and restaurant areas throughout the morning by reorganizing and tidying service area as necessary.
• Properly disposes of used plates, utensils, napkins and/or cups as necessary.
• Responsible for keeping inventory stocked or supplies as needed
• Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
• Present Breakfast checks according to set standards.
• Maintains regular attendance, is consistently on time, and observes prescribed work, breaks and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Weekend availability is required.
• Performs any other duties as requested by supervisor.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to all customers.

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

• Associate demonstrates ACCOUNTABILITY for their job performance.

EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma or equivalent and/or one year related experience and/or training.
Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.
• Must speak English language.

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.

Position is expected to:
• Stand more than 6 hours of the time
• Lift up to 50 pounds.
• Push / pull up to 50 pounds.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.