Administrative Assistant – Sheriff’s Office

Milwaukee County, WI, USA Req #1807
Wednesday, May 15, 2024

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.


Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: 5/29/24 or upon receipt of 50 applications submissions.


Administrative Assistant – Sheriff’s Office

Professional Standards Division

Full-time, Hourly

Hourly Range: $19.49 – $29.24


Job Summary: The Administrative Assistant provides day-to-day operational support to management staff members of Milwaukee County Sheriff’s Office (MCSO), other law enforcement agencies, and the public with a regard to highly sensitive and confidential issues & documentation.  The position requires the ability to use multiple law enforcement systems, format and proofread correspondence and legal documents, create entries, monitor deadlines, and coordinate files. 


Job Responsibilities

  • Review documents and create electronic entries in Access databases used to track, monitor and maintain Professional Standards Division (PSD) case files.
  • Prepare Orders & other formal documents for Personnel Review Board (PRB) hearings, disciplinary hearings and actions.  Be knowledgeable of administrative policies and procedures.
  • Log & track PSD investigation files, citizen complaints, open records requests, notice of claims and legal files.  Create and prepare written documents and reports, manage a high level of data w/accuracy, able to multi task and prioritze multiple assignments/projects.
  • Create & maintain files for MCSO hired & non-hired candidates, coordinate files for background investigators.  Run Access queries & reports.  Coordinate opening & closing files, storage of files-including boxing, transporting and retrieval. Code files with established procedures.
  • Knowledge of multiple databases needed to prepare, complete, and respond to requests:  RMS/Phoenix, Jail Logs, MCSO Staff Management, CCAP, Ceridian, and Access.
  • Update & maintain files, update & ensure accuracy of multiple databases, back-up electronic files, reply to general information requests, reports & documentation.  Update cases according to established management procedures timely, accurately and back-up as appropriate.
  • Coordinate random drug testing with Central Human Resources to complete drug testing for the Sheriff's Office on a quarterly basis.
  • Gather formal paperwork needed by Corporation Counsel for PRB hearings.   Also assist in answering  questions regarding documents as well as agency processes and procedures.
  • Receive and relay messages, make follow up phone calls, screen complaints, respond to varied and routine requests, making copies, ordering transcripts, running queries, pulling old files, copying CDs/DVDs and assisting with research.
  • Update and modify spreadsheets and Access databases for Use of Force, squad accidents and pursuits.   Also cross reference files for Notice of Claims and/or Lawsuits.
  • Other duties as assigned.


Required Education, License/Certification and Experience

  • Current resident of the state of Wisconsin.
  • High School diploma/GED equivalent required.
  • Intermediate knowledge of all related computer and software applications such as word processing,  spreadsheets and database.
  • Intermediate knowledge of RMS/Staff Management and Jail Log.
  • At least three (3) year experience working in a clerical, data entry, legal assistant and/or administrative role.


Preferred Experience:

  • Post secondary education in Business, I/T, or Criminal Justice  preferred.


Skills and Abilities:

  • Must be detail oriented, have strong communication skills, both verbal and written, and good organizational skills. Explain and gather information, answer queries, or aid internal and/or external contacts.
  • Ability to speak effectively before both internal and/or external groups.
  • Ability to maintain sensitive and confidential information.
  • Ability to understand and follow instructions.
  • Ability to interpret and adapt to established practices and procedures using independent judgment to meet situations to which applications are not clearly defined.
  • Ability to use hand tools and office instruments such as computer, copy machine and faxing machine.
  • Ability to lift, carry, push, and pull up to 20 lbs.


NOTE:  This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.




PGNR17 Org:4000 PB

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Other details

  • Job Family Business Support
  • Job Function 6 Administrative Support
  • Pay Type Hourly
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Location on Google Maps
  • Milwaukee County, WI, USA