Airport Operations Coordinator I - GMIA - Airside Operations

Airport, GMIA, Timmerman, 5300 S Howell Ave, Milwaukee, Wisconsin, United States of America ● Milwaukee, WI, USA Req #1567
Monday, May 20, 2024

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.


Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Airport Operations Coordinator I



Join the Milwaukee Mitchell International Airport family and live in the vibrant city of Milwaukee known for its rich history, summer festivals, delicious food, and vibrant art scene. With plenty of shorelines and parks, Milwaukee offers a unique blend of natural and urban beauty.


As an Airport Operations Coordinator I with Milwaukee Mitchell International Airport, you will be a part of a family you can connect with, grow with, and have fun with!


Do You Have What It Takes?

Do people notice your positive attitude, your work ethic, and your excellent communication skills? Do you have the ability to work in a high-volume, fast-paced and team-focused environment? A successful candidate will be passionate to provide exceptional guest service and ensures passengers' safe, legal, and efficient flow through the busiest airport in Wisconsin. The AOC1s spend their day running the Control Center, inspecting the terminal facilities, and are ready to react and respond to incidents, events, opportunities, and complaints in a professional manner and take appropriate actions. Every day and every shift are different at MKE. AOC1s need to be adaptable, detail-oriented, and can think on their feet in a potentially stressful environment, all while remembering and ensuring compliance with 14 CFR 77, 139, and 49 CFR 1542.

This position exists to comply with Federal Aviation Administration 14CFRPart139 and Transportation Security Administration 49CFRPart1542 regulations required to operate a commercial airport, General Mitchell International Airport (MKE), and a general aviation airport, Lawrence J. Timmerman Airport (MWC).  The Airport Operations Coordinator I perform daily inspections to ensure facilities and MWC’s airfield are within applicable standards; represents airport management until relieved by higher authority.


We Need YOU.

Your Job Duties Will Include…

  • Perform inspections of airport terminal facilities and roadways and evaluate hazardous or potentially hazardous conditions relating to safety and security.
  • Document and take appropriate corrective action to prevent personal injury and damage to airport property.
  • Monitor, analyze, and respond efficiently to various airport fire, security, weather, and flight tracking systems.
  • Answer emergency calls and dispatch Milwaukee County Fire Department (MCFD) in accordance with Airport policies, procedures, and requirements defined in the National Incident Management System (NIMS) and Incident Command System (ICS). Collect all pertinent information and relay information to responding MCFD units. Maintain location and status of all MCFD units and be knowledgeable in available resources, agency jurisdictions, and boundaries.
  • Assist as a second responder during airport emergencies, incidents, and accidents of various sizes, scopes, and scales. Follow established emergency procedures and ensure compliance with 14 CFR 139 and 49 CFR 1542.
  • Take appropriate action to ensure the safe and efficient flow of passengers and traffic through MKE facilities.
  • Monitor and ensure that various airport construction and maintenance projects will not harm the safe and efficient operation of the airport facilities or the safety of airport patrons and employees.
  • Coordinate international flight arrivals and assist with the coordination of special events, irregular operations, and special weather events. Provide exceptional customer service.
  • Perform daily inspections of Lawrence J. Timmerman (MWC) airfield and airport facilities.  Ensure compliance with Federal, State, County, and Airport policies, procedures, rules, regulations, and ordinances.
  • Assist with customer needs via phone, radio, and various computer-based systems.  Disseminate information in an organized manner. Meet with airport users and tenants to resolve routine operational problems, requests, and complaints.
  • Manage aircraft assignments for all flexible-use gates, hardstands, and remote parking locations. Ensure compliance with the Flexible Use Resource policies and procedures. Monitor and troubleshoot Air IT gate and ticketing stations.
  • Provide and support on-the-job training for new employees.
  • Perform all other duties as assigned.


 Minimum Qualifications:


  • Authorized to work in USA.
  • Valid Driver’s License at time of application with the ability to obtain a Wisconsin Driver’s license within six (6) months of hire. Must sustain a valid license throughout employment. 
  • High School Diploma/GED
  • At least One (1) year of aviation experience.
  • A high level of aptitude in Customer Service is needed to perform the duties involved with this job.
  • Intermediate computer skills necessary, including operating Microsoft Office products, GIS/Asset Management software, and communication platforms (i.e., PASSUR, Emergency Notification System).
  • Ability to lift/carry up to 20 lbs. and push/pull up to 20 lbs. on an occasional basis.
  • Employees must undergo a criminal history background check to maintain security clearance for unescorted access to secured areas of the airport.

 Preferred Experience:


  • Bachelor’s Degree in Aviation Management or related field only
  • AAAE Airport Certified in Employee Operations



Closing Date: 06/03/2024 @ 10:59 pm or sooner upon receipt of the first 50 application submissions



Note: This Original Examination is open to all qualified applicants authorized to work in the United States. The incumbent must establish residency in Wisconsin within six (6) months of appointment and maintain such residency throughout their incumbency. The selection process will be job-related and will depend on one or more of the following: education, experience, evaluation (written, oral, or performance tests), other assessment methods.




PG 22 - PY

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Other details

  • Job Family 12 - Utilities and Transportations
  • Job Function 4 Protective Service Workers
  • Pay Type Hourly
  • Min Hiring Rate $25.93
  • Max Hiring Rate $29.89
This posting is inactive.
Location on Google Maps
  • Airport, GMIA, Timmerman, 5300 S Howell Ave, Milwaukee, Wisconsin, United States of America
  • Milwaukee, WI, USA