Community Intervention Specialist

Milwaukee, WI, USA Req #1849
Tuesday, June 18, 2024

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.


Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: Tuesday, June 25th, 2024 or upon receipt of 50 applicant submissions



Community Intervention Specialist

Housing Division

Hourly Range: $27.66 to $32.20


The Housing Division has two Community Intervention Specialist opportunities available: MyHome & Housing Navigation. The Department of Health and Human Services Housing Division supports individuals with accessing and maintaining housing. We strive to provide Milwaukee County residents in need with a safety net, decent and safe affordable housing, and a connection to opportunities which improve their quality of life. We use available funding sources in the most equitable and efficient manner.


Job Summary:  Under direction of the Program Manager, the Community Intervention Specialists (CIS) maintains a case load of homeless and formerly homeless participants with targeted disabilities of severe and persistent mental illness and substance use disorders. This position will work to maintain participants housing stability, process annual paperwork to determine rent amounts, input participant information in YARDI and HMIS databases. The Community Intervention Specialist is also responsible of conducting Housing Quality Standards (HQS) inspections, act as a liaison between case management, landlords and tenants, as well as advocate on behalf of participants.


Job Duties:

  • Coordinate caseload of program participants.
  • Complete annual recert process. Determine eligibility by certifying program participants. Input participant information into databases.
  • Attend all required meetings and trainings.  
  • Travel up to 70% of work time within the community.
  • Perform other duties as assigned.


Minimum Requirements:

  • Current resident of Wisconsin
  • Current valid Wisconsin Driver's License and access to a reliable insured vehicle; both maintained throughout employment.
  • Bachelor’s degree in social work or human services related field from an approved college or university is required.
  • At least one (1) year of experience working directly with the homelessness population, in the housing field, or in a closely related Human Services field is required.
  • Able and willing to travel within the community up to 70% of work time.


Knowledge, Skills, and Abilities: Knowledge of housing programs and HUD regulations as they relate to homelessness and income guidelines; knowledge of available housing resources; knowledge of the permanent supportive housing model; ability to conduct clinical assessments to provide for proper discharge planning; ability to work with individuals with a wide range of needs.


NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.



Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Other details

  • Job Family 3 - Public Welfare
  • Job Function 2 Professionals
  • Pay Type Hourly
  • Travel Required Yes
  • Travel % 70
  • Required Education Bachelor’s Degree
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Location on Google Maps
  • Milwaukee, WI, USA