Service Supervisor - Waller

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The Service Supervisor is responsible for supervising a team of engine rebuild technicians at Mustang's Waller engine rebuild facility.

Service Supervisor Benefits include:

• Great Work-Life Balance
• On-Premise Clinic
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits to Include: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, Holidays

Service Supervisor Responsibilities:

• Supervise day-to-day operations of engine rebuild team
• Ensure production deadlines are met
• Monitor shop expenses and technician overtime
• Perform monthly safety meetings and inspections
• Open, edit, review, and invoice service work orders
• Employee performance
• Address customer issues, concerns, and disputed
• Communicate status of repairs to manager, sales reps, and customers

Service Supervisor Position Requirements:

• Bachelor's degree in Business, Industrial Distribution, Ag Engineering, System Management or related field
• Will consider equivalent work experience in lieu of educational requirements
• Previous experience in service department operations
• Demonstrated ability to positively lead a team
• Strong computer skills, including experience with Microsoft Office applications
• Ability to communicate professionally (verbal and written) with all levels of employees and customers
• Work efficiently in a fast-paced environment while maintaining a high degree of professionalism
• Must be able to multi-task and effectively prioritize competing work demands

Strongly Preferred:

• Experience in Lean Manufacturing
• Bilingual - English/Spanish