Internal Support Coordinator

Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.

JOB SUMMARY:

Reports directly to the Assistant Director of Business Development Support, the Internal Support Coordinator will be based in Staten Island office providing updates and working on several reports for our Referral Sources and Account Representatives. This position will communicate directly with Account Representatives and Referral Sources.

PRIMARY RESPONSIBILITIES:           

• Responsible for bi-monthly Disenrollment Report. To combine information from several reports and to determine trends based on this report.
• To distribute this information to the servicing Providers and responsible Account Managers.
• To follow up with providers and/or prior members to assist with re-enrolling if interested. Will resubmit new referrals for these prospects if needed.
• Will also work on additional reports as directed by supervisor for Referral Sources as well as our Account Representatives.

Education and Experience:

Education

Required:   High School Diploma

Preferred:   Bachelor’s Degree

Type of Experience                                          

Required:   

Preferred:   Administrative experience or experience in Healthcare related field

Specific Technical Skills

Preferred:    Must be proficient in Microsoft Office, primarily Microsoft Excel

Certifications/Licensure:

Required:    

Knowledge and Skills:

• Microsoft Office – Outlook, Word, Excel, PowerPoint
• Show great organizational and communication skills, both verbal and written
• Detail-oriented and also have problem solving skills

Preferred:

SCOPE INFORMATION

# Direct Reports:                                 

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification.  They should not be construed as an exhaustive list of all responsibilities, duties and skills required.

Centers Plan For Healthy Living is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.