Junior Application Developer

Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.

JOB SUMMARY:

Junior Application Developer is responsible for application support of specific components of Centers Plan for Healthy Living (CPHL) core systems (e.g., Medical Management, Claim, Data Warehouse, etc.). Under moderate supervision, performs application configuration tasks – such as in CaseTrakker, Salesforce or other CPHL systems.  Enhances systems to meet business needs.

PRIMARY RESPONSIBILITIES:           

• Assist with gathering business requirements necessary to implement systems solutions, such as, but not limited to the following.
  • CaseTrakker Letters
  • CaseTrakker Assessments
  • Salesforce Letters
  • Salesforce Assessments
  • System configuration
  • File Transfers
  • Non-complex query and report development
• Assists more senior staff in application support and troubleshooting incoming issues.  Determine root cause of the issue and as appropriate, participate in the development of the solution.
• Track and trend issues for effective resolution and to identify underlying systemic causes.
• Performs application development and other duties and special projects, as assigned by manager.

Education and Experience:

Education:  BA/BS degree in Information Systems or equivalent technical experience

Required:    High School graduate

Preferred:   

Type of Experience                                          

Required:   Experience in data processing and implementing coding solutions based on user specification.

Preferred:   Healthcare experience, preferably in a Medicaid/Medicare, MLTC environment

Specific Technical Skills

Required:    Microsoft Word and Excel experience, with more advanced features such as merging data from a database.   

Preferred:  Use of SQL, Reporting tools, and telephonic and customer service skills.

Certifications/Licensure:

Required:    n/a

Knowledge and Skills:

1. Excellent verbal and written communication skills
2. Must be able to participate in meetings with all levels of management within the organization
3. Detail oriented, excellent follow up
4. Ability to multi-task in a fast-paced environment
5. Must be service oriented, quick learner, team player
6. Appreciation of cultural diversity

SCOPE INFORMATION

# Direct Reports:         n/a                              

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification.  They should not be construed as an exhaustive list of all responsibilities, duties and skills required.

Centers Plan For Healthy Living is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.