Office Manager

Duties/Responsibilities:  

• Management, direction, and overseeing of all practice processes and operations.  

• Manage the day-to-day schedule and existing patient flow and operations.  

• Onboarding, training, and development of team members.  

• Deliver key performance indicators by executing best in class patient experiences. 

• Oversee third party office systems management and optimization.  

• Resolve Patient issues in accordance with practice policies, procedures, healthcare regulations and ADA procedures.  

• Manage employee relations, ensure staff have the necessary resources and support.  

• Run morning Huddle.  

• Complete administrative functions including bank deposits, and responsible for the appearance and functionality of the office.  

• Other duties as assigned. 

• Safety Officer 

• OSHA 

• Job safety 

• Training Bloodborne Pathogens 

• Required documentation 

• Safety Data Sheets 

• Haz Com 

Required Skills/Abilities:   

• 2+ years in a leadership role  

• Experience driving business and financial operations in a complex, customer-facing, fast-paced environment.  

• Upholds exceptional service standards and acts as a mentor to our team members.  

• Effective communicator, detail oriented and a strong leader with the ability to coach and inspire team members. 

• Highly collaborative with doctor(s), practice team and home office partners. 

• A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit. 

• Willing to learn about the industry, insurance plans and claims processing. 

Education and Experience:  

• 3-5 years management or supervisory experience, preferably in healthcare.   

• Bachelor’s or Associates Degree preferred.