Business Banking - Director (East)

THIS POSITION IS NOT A REMOTE OR VIRTUAL POSITION, BUT IS LOCATED IN-HOUSE AT ANY OF OUR BANKING STATES BELOW. 

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk.  And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As the Director of Business Banking and Bank President of Telluride and Aspen, you will:

• Manage and increase Direct Contribution to NBH Bank through relationship acquisition, expansion, and retention, and delivering deposit and loan balance growth, with a specialized focus on Small Business Administration (SBA) loans, and fee income growth.
• Lead and support the leaders under your direction (and their teams) to deliver expected relationship building and service results to meet the needs of clients and prospects.
• Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.
• Coordinate with Training Executive to develop appropriate curriculum for Business Banking Officers and Business Banking Center Managers to ensure that they have the necessary job knowledge and skills to meet client needs.

As a Director of Business Banking, you will be responsible for the Company’s business banking results regardless of the delivery channel, partner with Commercial, Personal, Private and Premier, SBA, Treasury Management and Residential Banking leaders to ensure growth in those segments as well. You will create, train, and coach a successful sales team through the development of associates with the primary goal to achieve quarterly and annual growth expectations, while serving the clients' total financial needs resulting in greater wallet share, and ultimately, greater market share and profitability. Additionally, you work with the Marketing Department to develop branding, client acquisition, and retention strategies to support Business Banking growth, and manage relationships with various business partner entities to ensure client relationship development along with managing service quality to ensure ongoing client satisfaction.

As the Director of Business Banking, you will actively participate and represent NBH Bank and corresponding Bank brands in various community, civic, and professional organizations.  Identify and successfully recruit top talent while simultaneously driving increased performance of the existing team through relationship sales training, coaching, and leading by example. You will ensure accuracy of all regulatory and procedural documentation. Implement and maintain prescribed security controls while managing within the framework of NBH Bank and corresponding brands of Bank Midwest/Hillcrest/Community Banks of Colorado standards, policies, and procedures.

Minimum Requirements:

• Bachelor’s degree in Business, Finance or equivalent combination of education and related work experience.
• Minimum of 7+ years of relevant job experience.
• 7+ years of previous supervisory or management experience.

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

• Master’s degree in Business, Finance or equivalent years of on the job experience.
• 10 years progressive experience in consumer, credit management or consulting.
• Client service oriented; very responsive and understanding to the needs of business clients
• Specialized competencies and ability to train associates on basics of financial statement analysis, SBA and other business credit types and solutions.
• Highly effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients.
• Possesses and oversees strong professional and etiquette behaviors.
• Ability to lead teams and collaborate with others with passion and lead based on proactive relationship building of new business from new prospects, existing clients, and referrals.
• Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint.
• Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish company objectives.
• Promotes and generates cooperation among one’s peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.
• Works to improve and reinforce performance of others. Facilitates skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.
• Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.
• Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.
• Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.
• Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.
• Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.
• Must possess a valid driver’s license.

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• Ability to meet with associates, clients, and management on short notice in various geographical regions in order to deliver results.
• Must be available to clients and teams by phone/email at all hours of the day.
• Must be able to work at a rapid pace for long periods of time
• Must be able to work beyond traditional business hours to the extent necessary. 
• Must be able to travel to locations as necessary.

Incentive and Benefits:

This role is eligible to participate in a scorecard-based incentive plan. Incentives are earned based on the associate’s performance against the defined metrics as outlined in the score card.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

Thank you for your application! 
 The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.