GROCERY GENERAL CLERK- Rancho San Miguel Merced#23

Job Title: General Clerk

Location: PAQ, Inc

Reports To: Store Director

Employee Type: Regular, Full-Time

Exemption Type: Non-Exempt

Updated:06/06/2024

Job Summary:

The General Clerk assists the Store Director in cleaning , stocking , and day to day operations of the sales floor. Additionally, they are also responsible for contributing to a positive shopping experience for customers, including assisting in maintaining department quality standards.

Essential Functions of the Position:

• Replenishes products in various departments as assigned.
• Collects shopping carts and cleans parking lots throughout shift.
• Checks displays and shelves for any out-of-stock products to refill for customer purchases.
• Helps customers with locating items and carrying out purchases as needed.
• Moves product in and out of storage areas for proper display and storage of goods including in refrigerating storage boxes.
• Assists in maintaining inventory control to ensure freshness, product quality and turnover for maximum sales and to minimize out of stock or overstocked products.
• Returns all products to shelves that customers have moved or returned before purchase, often called “go backs”.
• May assist with fulfillment of online customer orders with accuracy and efficiency.
• Sweeps store hourly by following store maps of each section of the store and properly documenting sweeps by scanning QR codes throughout store.
• Maintains store cleanliness inside and out , including bathrooms and trash cans.
• Handles damaged and spoiled products according to company policy and assists in controlling the level of damaged goods.
• Monitors expiration dates of labeled goods to ensure only fresh products are available for customer purchase.
• Assists in ensuring a favorable department image to customers by maintaining a clean, attractive and friendly department.
• Maintains a neat, well-groomed personal appearance at all times including observing company appearance standards.
• Complies with all safety policies and procedures.
• Follows local, state and federal health and civil code regulations.
• Complies with all state, county and local weights and measures laws and labeling requirements.
• Reports malfunctioning refrigeration or equipment to store management immediately.
• Observes shift operating hours at all times as scheduled or assigned by store management.
• Greets all customers and provides them with prompt and courteous service
• Performs all other duties and assignments as directed.

Knowledge, Skills and Abilities:

• 1+ years of Sales Floor Associate or other related experience preferred but not required.

• Ability to follow marketing plans for effective space management based on product movement, customer demand and profitability.
• Ability to follow company protocols for receiving product to ensure product quality standards and accuracy of quantity.
• Good verbal communication skills.

• Ability to follow all safety protocols including food safety and properly utilizing and maintaining necessary equipment.

Physical Requirements:

• Performing the duties of this job the employee is regularly required to sit, stand and use hands to stock and prepare product and maintain department sanitization.
• Ability to stand for long periods of time.
• Ability to lift up to 50lbs. as needed.
• Hand eye coordination and dexterity to properly utilize equipment to stock refrigerated sections of departments as well as displays.

Work Conditions:

• Standard Work Hours: Typically, every day of the week including weekends and holidays with occasional overtime to meet project deadlines.
• Work environment includes refrigerated storage areas and relatively damp or humid conditions including wet or slippery floor surfaces.
• Noise levels are typically moderate but can be extremely noisy if a need arises to check on refrigeration or enter the compressor/machine room.
• Dress Code: Professional and presentable, allowing for working in colder environment and utilizing safety toe shoes when operating electric pallet jacks and forklifts.