Product Manager

Position Summary:

Join the dynamic team at Penn Foster Group, a leader in online education, empowering individuals to achieve their educational and career goals. With a legacy spanning over 125 years, Penn Foster Group provides affordable, flexible, and career-relevant education to learners across the globe. Our mission is to enable students to build better futures through accessible, innovative online learning experiences.

Penn Foster Group is seeking a talented Product Manager to drive the development and enhancement of our online education offerings. As a Product Manager, you will play a crucial role in shaping the future of our platform and ensuring that our products continue to meet the evolving needs of our diverse student population.

Essential Job Functions:

• Lead the end-to-end product lifecycle for key initiatives within the Penn Foster Group online education platform, from ideation to launch and beyond.
• Collaborate closely with cross-functional teams, including engineering, design, content development, marketing, and customer success, to define product requirements and prioritize feature development.
• Conduct market research, competitive analysis, and user feedback sessions to identify opportunities for product innovation and improvement.
• Develop and maintain a comprehensive product roadmap that aligns with Penn Foster's strategic objectives and addresses the needs of our students and partners.
• Define and track key performance indicators (KPIs) to measure the success of product initiatives and inform future enhancements.
• Act as a champion for the student experience, advocating for user-centric design principles and delivering high-quality educational content and tools.
• Stay abreast of industry trends, emerging technologies, and best practices in online education to inform product strategy and decision-making.

 Knowledge, Skills, Abilities:

• Bachelor’s degree in Business, Computer Science, Education, or a related field; advanced degree preferred.
• 3+ years of experience in product management, preferably in the EdTech or online education industry.
• Strong analytical skills and a data-driven approach to decision-making, with proficiency in defining and analyzing product metrics.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.
• Demonstrated ability to lead and influence without direct authority, driving consensus and alignment across diverse perspectives.
• Passion for education and a deep understanding of the challenges and opportunities in online learning.
• Experience with agile development methodologies and project management tools.

Nice to Have:

• Familiarity with learning management systems (LMS), student information systems (SIS), and other educational technology platforms.
• Experience working with adult learners, non-traditional students, or underserved populations in the education space.
• Knowledge of instructional design principles and best practices for online course development.
• Prior experience with user research methods, such as interviews, surveys, and usability testing.
• Understanding of regulatory and compliance requirements in online education, including accreditation standards.

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future.  Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.

Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.  

What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.

This position is fully remote in PA, FL, GA, IL, IN, NC, SC, TN, TX, UT, WI, AL, KS, LA, MA, MI, MO, NH, OH, OK, VA, AZ, CO, MN, NJ, NY only.