Family Worker - Early Learning & Care

Greater Philadelphia YMCA Employment Opportunity!

POSITION PURPOSE

The Family Worker will work one on one with families to determine needs, set goals and find appropriate resources.  The Family Worker is responsible for scheduling home visits, conferences, as well as assisting the director with daily administrative tasks.

ESSENTIAL FUNCTIONS

• Perform family intakes, actively listen to families to determine needs, crisis intervention, community resource referrals and follow-up with the families in accessing services to determine appropriate needs are being met
• Establish positive relationships with families being served
• Calendar Management to include coordinating all aspects of conferences and home visits, confirming dates and times, and inputting information into the appropriate monthly calendars
• Input all family information into database to insure accurate reports, and maintain accurate and up to date enrollment files on all enrolled families
• Provide comprehensive administrative support to the Director and manage overall operations and personnel of the center in Director’s absence
• Participate in community outreach and resource sharing events in order to educate and expand knowledge of services within the community

• Perform other related duties as assigned.

ROLE SPECIFIC REQUIREMENTS

• College degree preferred or 5 years’ experience in related field
• Experience working with community and families
• Proficient in MS Office
• Maintain strict confidentiality within the program and exhibit the utmost respect towards family personal information
• Strong Interpersonal skills and patience
• Ability to perform activities which require sustained concentration and attention

• Possess a passion for member service, building and maintaining a culture of member service excellence

OUR CULTURE

At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission.

OUR MISSION

To improve lives by connecting people to health, well-being, and to each other.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.