Entitlements Specialist

Shelter- Ana's Place, 4380 Bronx Blvd, Bronx, New York, United States of America Req #1077
Monday, May 20, 2024

Title:                  Entitlement Specialist

Program:           Ana’s Place

Salary Range:   $35,000/yr         


Program Description:

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.


Essential Duties and Responsibilities:

The essential duties of the Entitlement Specialist include, but are not limited to, the following activities:

  • Regular advocacy and maintenance of resident entitlements benefits to ensure effective residential and treatment coverage (including Social Security and Social Security Disability Level II; Public Assistance Level II; Veterans benefits; Medicaid; Medicare; HMO insurance). Active problem-prevention and problem-solving measures with residents and clinical team.
  • Responsible for assessing clients for all entitlements programs they may be eligible for
  • Assist clients in securing documents required for entitlements applications
  • Maintain an up-to-date resource manual on changes in eligibility and documentation requirements for the various entitlement programs.
  • Ongoing monitoring of entitlements correspondence and record keeping.
  • Off-site advocacy and collateral contact with entitlements representatives and local pharmacies.
  • Regular contact with administrative office to ensure payment of residential costs and effective distribution of weekly/ daily/ monthly Personal Needs Allowance.
  • Management of weekly transportation budget for clinical staff and Reduced Fare Metro Card Application for residents.
  • Conduct money management groups and provide individualized assistance to residents around budgeting skills.
  • Participate in weekly staff meetings to coordinate services.
  • Work closely with Case Management team and Clinical Director to manage resident entitlement issues
  • Provide additional administrative support as needed.



  • High School Diploma or GED required
  • Proficiency in Windows-based software (Word & Excel) and use of electronic case management & restorative services software preferred.





All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $35,000.00
  • Max Hiring Rate $35,000.00
  • Required Education High School
Location on Google Maps
  • Shelter- Ana's Place, 4380 Bronx Blvd, Bronx, New York, United States of America