Entitlements Specialist

Title:                  Entitlement Specialist

Program:           Ana’s Place

Salary Range:   $35,000/yr         

Program Description:

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities:

The essential duties of the Entitlement Specialist include, but are not limited to, the following activities:

• Regular advocacy and maintenance of resident entitlements benefits to ensure effective residential and treatment coverage (including Social Security and Social Security Disability Level II; Public Assistance Level II; Veterans benefits; Medicaid; Medicare; HMO insurance). Active problem-prevention and problem-solving measures with residents and clinical team.
• Responsible for assessing clients for all entitlements programs they may be eligible for
• Assist clients in securing documents required for entitlements applications
• Maintain an up-to-date resource manual on changes in eligibility and documentation requirements for the various entitlement programs.
• Ongoing monitoring of entitlements correspondence and record keeping.
• Off-site advocacy and collateral contact with entitlements representatives and local pharmacies.
• Regular contact with administrative office to ensure payment of residential costs and effective distribution of weekly/ daily/ monthly Personal Needs Allowance.
• Management of weekly transportation budget for clinical staff and Reduced Fare Metro Card Application for residents.
• Conduct money management groups and provide individualized assistance to residents around budgeting skills.
• Participate in weekly staff meetings to coordinate services.
• Work closely with Case Management team and Clinical Director to manage resident entitlement issues
• Provide additional administrative support as needed.

Qualifications:

• High School Diploma or GED required
• Proficiency in Windows-based software (Word & Excel) and use of electronic case management & restorative services software preferred.

All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.