Lead-Cashiering

SUMMARY

Assist supervisor and coordinates activities of the Walk-In Center Department. Must have reliable transportation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Other duties may be assigned.
• Communicate daily updates to management.
• Assist with preparation of work schedule to expedite workflow.
• Follows up on requests from Clients.
• Assigns duties and examines work for accuracy on multiple shifts.
• Balances all daily transactions.
• Assist with completing daily, weekly, and monthly reconciliation reports.
• Assist with supervision of staff at multiple sites.
• Report/supervise multiple sites.
• Assist with completing monthly attendance reports.
• Ensure Quality standards daily.
• Complete Quality control measure daily.
• Participate in new hire training.
• Participate with implementation of new procedures/train staff.
• Responsible for development/activities to ensure positive staff morale.

QUALIFICATIONS

• Associate's degree or equivalent from two years college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
• Excellent oral and written communication skills.
• Proven ability to manage and provide leadership.
• Must be available to work all shifts between the hours of 7:00am and 3:00am, Monday – Sunday. Scheduling is based on the need of the cashiering sites.
• Ability to read and comprehend instructions, short correspondence, and memos
• Ability to speak effectively, present information in one on one and small group situations to employees.
• Ability to add, subtract, multiply and divide.
• Ability to calculate figures and amounts such as discounts and interest.
• Ability to compute rate, ration and percent.
• Ability to define, as well as solve problems, collect data, establishes facts and draw valid conclusions.
  
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Sitting for long periods.
• Ability to lift 25 pounds.
• Close vision.
• Moderate noise from office equipment. Light traffic.