Service Technician - USA (Job Req #2024-188)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Carrying out the annual maintenance of all Spidercam systems in the US and abroad (rental, fixed installations, special systems (FPP). Carrying out upgrades, repairs, support cases and cable replacements including all the associated preparations.

Who you report to: Team Lead – Service Technicians

What the job is all about:

• Administrative Activities
• Inventory management (ordering, etc.)
• Assisting in stock inventory
• Documentation
• Warehouse management
• Communication with customers, partners, suppliers and internal departments
• Maintenance work
• Mechanical and electrical check
• Carrying out safety-related tests
• International damage and fault repairs (support hotline)
• Implementation of upgrades (HW/SW), repairs
• Independent error analysis and correction
• Mechanical work
• Drilling, cutting, filing
• Reading mechanical plans/drawings
• Electrical work
• Soldering, wiring, crimping
• Reading electrical schematics
• Technician on job

Who you are:

• Technical College (Electrical engineering, mechatronics, electronics)
• Min. 2 years of relevant work experience desired
• Programming knowledge is an advantage (PLC)
• Knowledge of Beckhoff TwinCat 2,3 is an advantage
• Office package
• Network knowledge
• Good operating system knowledge (MS Windows)
• Knowledge of signal processing (optical, electrical)
• Basic knowledge of CAD
• Technology affinity
• Team player
• Safe, accurate and independent work
• Stress resistant/resilient
• Traveling
• Communicative
• High willingness to learn
• Analytical thinking

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.