Assistant Program Manager

Solution One Industries, Inc (SOI) serves the Federal, State, Local and Prime sectors by delivering management, training and logistics experience to enhance the technical, logistics support, and service capability of its clients. SOI has been providing administrative and management support, including engineering services, document management, base and logistics support services support to the Department of Defense (DoD), State and Local Governments, other federal agencies and commercial enterprises for several years.

Solution One Industries, Inc. has earned the reputation for being one of the most respected government contractors in the country and abroad.  Founded in Killeen in 2003, Solution One Industries, Inc. is consistently recognized for our service to our government clients and the local community.  Among the many reasons for our continued success is our team of bright, dedicated professionals. 

The work environment at Solution One Industries places a high value on family, hard work, community service, mutual respect, and the common goal of exceeding the expectations of our clients. Simply put, our team members enjoy working toward the common goal of success, and we enjoy supporting their efforts.

Assistant Program Manager

About the Position

The Program Manager is responsibilities include, but are not limited to:

• Full authority to act for the Contractor on all matters relating to Contract Performance in the absence of the Program Manager.
• Provide overall supervision for the Contractor employees to include, but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. 
• Meets operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service; resolving problems; identifying system improvements.
• Maintains customer service objectives by monitoring daily operations; resolving claims that require manual review or technical support for operations.

• Consistently reviews systems and makes necessary adjustments where needed, including resources/staffing. Researches and resolves escalated calls, review and resolve complex claims that have not been resolved by staff.
• Maintains and improves departmental operations by monitoring system performance; identifying and resolving operations problems; supervising process improvement and quality assurance programs; installing upgrades.

Qualifications

• At least three (3) years of experience in vehicle maintenance oversight with complexity of the operations offered in this contract. 
• The Alternate Site Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work. 
• Must possess and maintain a Secret level clearance.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Solution One Industries is proud to be an Affirmative Action/Equal Opportunity Employer. Solution One Industries is committed to treating all employees and applicants with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws.

Solution One Industries maintains a drug-free workplace and performs post-offer employment drug testing and background checks, where permitted by law.

Solution One Industries is an E-Verify Employer.

Solution One Industries, Inc. is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color disability status, protected veteran status, or any other characteristic protected by law.