Accounts Receivable Specialist

Spring Education Group (PA), 1615 West Chester Pike, West Chester, Pennsylvania, United States of America Req #7464
Wednesday, August 28, 2024

Spring Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The network (currently composed of approximately 220 schools) brings together some of the best private school programs in the country, with proven track records educating children through unique and carefully crafted curricula.

Spring Education Group is seeking a talented A/R Specialist to join our team! SEG is committed to providing top-tier educational experiences for students. Our team plays a vital role in ensuring financial processes run smoothly, supporting the broader mission of fostering academic excellence. This hybrid position requires 2-3 days per week in our West Chester, PA office.

What We Offer

We offer a competitive compensation package to our full-time employees, including:

  • Health, vision, and dental benefits
  • Paid holidays and sick days
  • 401(k) plan with company match
  • Professional development opportunities

About the Role

As an Accounts Receivable (A/R) Specialist, you will be at the heart of our financial operations, ensuring that student billing and related revenue transactions are accurately managed. You will monitor and process enrollment transactions, handle tuition payments, and resolve account issues with a focus on customer satisfaction. Your work will support the seamless operation of our multi-site environment.

Responsibilities

  • Monitor and process enrollment transactions, tuition payments, and program changes in NetSuite.
  • Follow up with customers on past due balances and declined payments.
  • Review and process accounts receivable, deferred revenue, and related transactions.
  • Handle credits, refunds, and purchase card transactions as needed.
  • Communicate with parents, students, and administrators about account statuses and provide timely responses to inquiries.
  • Collaborate across departments to promptly resolve issues.
  • Maintain up-to-date documentation of job responsibilities and procedures.

Skills and Experience

  • Associate degree in business/finance or 3+ years of relevant accounting experience.
  • Strong customer service skills with a focus on communication and problem-solving.
  • Proficiency in accounts receivable systems and intermediate Excel skills.
  • Ability to meet deadlines and manage priorities in a fast-paced environment.
  • High ethical standards and attention to detail.
  • Strong verbal and written communication skills, with the ability to work well within a team.

Additional Requirements

  • Flexibility to work extended hours when needed to resolve customer issues.
  • Proficiency in Microsoft Office and other Windows-based applications.
  • Strong organizational skills with excellent follow-up and empathy for customer needs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.

Other details

  • Job Function Home Office
  • Pay Type Salary
  • Employment Indicator Full Time
  • Required Education Associate Degree
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Location on Google Maps
  • Spring Education Group (PA), 1615 West Chester Pike, West Chester, Pennsylvania, United States of America