Fraud Specialist - Investigations Houston OR Dallas

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct investigations of fraud and suspicious activity, including Wire, Deposit Fraud, Check Fraud, Online Account Takeover, Kiting, Elder Financial Exploitation, ACH Fraud, Identity Theft, New Account fraud, Cyber Fraud etc.
• Conduct investigations of Grand Jury Subpoena’s and law enforcement requests 
• Document detailed investigations within the Bank’s automated Fraud transaction monitoring system according to bank policy and procedures.
• Make a SAR determination and draft SARs for filing with FinCEN, including Continuing Activity Reviews
• Interface daily with customer servicing officers and other bank employees regarding customer transactions to determine if items are authentic or fraudulent to return within the timeframe to avoid a customer and/or bank loss.
• Determine best course of action in loss mitigation strategies to aid Bank and client.
• Collect documentary evidence and data to build and maintain case files.
• Liaison with Law Enforcement
• Interview victims and suspects.
• Provide subject matter expertise and knowledge of current fraud schemes and behaviors, issues, criminal typologies, industry best practices, and emerging threats.
• Perform background and negative news searches.
• Communicate suspicious activity to the Anti-Financial Crime (AFC)  Fraud Manager
• Assume responsibility for various departmental functions in the absence of staff members and when work balance situations arise.
• Adherence to the Bank’s Fraud Risk Management and BSA/AML policy and procedures, and professional ethical standards
• Work reports and databases using established policies and procedures.

SECONDARY DUTIES

• Identify and report current fraud trends by reviewing transaction and account patterns.
• Review and appropriately act on new, revised or proposed laws, policies and procedures.
• Aid in training of newly onboarded team members.
• Provides support to all areas of the Fraud department as directed or where service or assistance is needed.
• Assist with keeping procedures up to date with changes to the fraud detection software and evolving fraud threats. 
• The position performs duties specific to the position and other functions as assigned by management

MINIMUM REQUIREMENTS

These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines: 

• Minimum of  5 years of experience in fraud and financial crimes investigations, fraud risk management,  or any equivalent combination of fraud related financial industry experience.
• Minimum of  2 years of FinCEN/SAR processing or investigative report writing.
• Skilled interviewing techniques
• CFE, CFCI or equivalent certification or the willingness  to obtain industry related certification
• Bachelor’s Degree preferred
• Experience with Cyber Threat Intelligence and Threat Hunting preferred
• Strong knowledge and understanding of how to file cases with Law Enforcement both at the State and Federal level, including Adult Protective Services.
• Ability to make sound decisions based on the data reviewed and investigated.
• Strong knowledge of Uniform Commercial Code (UCC) and other state and federal regulations pertaining to check fraud and check processing.
• Strong knowledge and understanding of the Bank Secrecy Act and other state and federal regulations pertaining to fraud management and investigation.
• Ability to establish positive working relationships and partnerships across the Bank.
• Demonstrates a strong sense of urgency and can work in a fast-paced, ever-changing environment with a strong focus on Fraud risk management.
• Proficiency in Microsoft Word, Excel, and PowerPoint with strong analytical skills
• Proficiency in internet research and other research tools
• Excellent verbal and written communication skills
• Excellent time management skills
• Enthusiastic, self-motivated and effective, with ability to work independently and as part of a team.
• Ability to prioritize multiple assignments and to meet required timelines.
• Detail oriented with excellent research, organizational, and problem-solving skills.
• Ability to multi-task while maintaining a high degree of accuracy.
• Ability to maintain a high level of confidentiality and professionalism.
• Experience with Verafin transaction monitoring system a plus