Manager of Clinic Administration

Therapeutic Associates Bethany Physical Therapy
 

What We Offer: 

Benefits Package

• Employees (and their families) Medical with Vision & Prescription and Dental Insurance
• Interactive Wellness Program with rewards for balanced, healthy living and mental health 
• Employee Assistance Plan
• Teledoc
• Employees (and their families) Life & AD&D
• Long Term Disability
• Employees (and their families) eligible for employee & family Physical Therapy benefits
• Accrue up to 15 days of PTO (sick and vacation time)-increases with tenure
• 6 paid holidays, 1 charitable giving day, and up to 2 personal holidays
• 401(k) and profit-sharing program (Up to 5% of total compensation)

Continuing Education Package

• Continuing Education Stipend ($500 annually)
• Continuing Education PTO (up to 1 day annually) 
• MedBridge Learning Subscription
• Tuition Advancement program pre and post professional (application process) 
• Employee Service Scholarship (application process)

Community and philanthropic support through individual grants and paid time off.
 

After 70+ years and the largest privately owned PT company in the United States, we continue to grow! With around 100 privately-owned clinics in the PNW, we offer you the ability to do what you love and discover new challenges, all in a place where you can take ownership, chase ideas, and build the future of physical therapy. 
 

Therapeutic Associate’s commitment to the physical therapy profession, to our patients and our employees ensures an exceptional standard of care. Our team members are the heartbeat of our organization, key to our success. We want to help employees live a happy, healthy, and productive life that balances what is important to them.

The Manager of Clinic Administration is an experienced people manager and performs all duties necessary to ensure the general administrative functions and activities of the clinic run efficiently and effectively. The Manager of Clinic Administration excels at customer service and possesses a strong understanding of medical office processes, including managing patient accounts, patient scheduling, and insurance benefits and authorizations.
 

Duties & Responsibilities:     

• Oversee all aspects of administrative support, including but not limited to patient registration, insurance authorization and billing, patient scheduling, and payment collection
• Act as key contact for clinic staff on all administrative matters
• Manage and respond to patient questions and concerns
• Maintain the accuracy and integrity of the patient database, patient accounts, and other records
• Oversee the use of front office systems and technology, ensuring all staff are proficient in their use
• Ensure compliance to company policy and regulations
• Create and administer timely, accurate, and efficient workflow processes for all front office tasks
• Use metric and clinic-based data to support goals and quarterly projections
• Act as point person for collaboration between clinic administrative staff and back office/headquarters teams
• Lead and direct all administrative staff work  
• Schedule 15 or more providers and all administrative staff
• Collaborate with Clinic Director to schedule clinic support staff
• Review and approve payroll activities for clinic support and administrative staff
•  Participate in the recruitment process, including interviewing, selecting, and onboarding new front office staff
•  Develop and implement comprehensive training programs for new hires and ongoing front office staff development
•  Administer performance appraisals and discipline in coordination with clinic director and human resources

Minimum Qualifications:  

• Associate’s degree or equivalent experience
• Proven experience (5 years) working in medical offices
• Proven experience (1 year) leading large teams
• Strong understanding of all medical office processes and best practices

Why Join Our Team:     

• Professional and Clinical Development — Ongoing mentorship and continuing education opportunities.      
• Collaboration and Care Team Model — Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focused attention on each patient’s journey toward positive health and wellness.    
• Innovation — We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience. 
• Committed to diversity and inclusion — We believe that diversity makes our clinic stronger. We are committed to creating an inclusive environment where everyone feels welcome and respected.
• Community Oriented — Giving back to the community is a part of who we are. We give back to our community through free community education events, local sporting events, local school organizations, youth organizations, Veterans organizations, and community improvement projects.  

Check out our video- 

It’s more than just a job 
 

Who We Are:    
 

• Legacy — Therapeutic Associates is the pioneer of outpatient physical therapy.  Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion.  We continue to be an important part of leading and advocating for the advancement of our profession.  
• Independence within Partnership — Therapeutic Associates is made up of a partnership of unique clinics, each locally directed by physical therapists who are dedicated to their patients, their communities and to our profession.  Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients and community.    

How To Apply:

Being a part of the Therapeutic Associates Physical Therapy family is an opportunity to make a positive impact in our communities while continuing to learn and grow within a challenging and gratifying profession.  If you would like to learn more about becoming part of the Therapeutic Associates team, please review our website and submit your resume today!

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Category: ClinicAdministrationOregon