Fitness Attendant

Join Our Team to Make a Difference in Health and Wellness! 

At Multnomah Athletic Club (MAC), we're on a mission to empower our members in their health journeys. We are seeking dedicated individuals who are passionate about fitness and ready to provide exceptional customer service with kindness and compassion in a fast-paced and supportive environment. If you're looking for a rewarding role where you can make a real impact on people's lives, particularly during evenings and weekends, then this is the opportunity you've been waiting for. 

Key Responsibilities: 

As a Fitness Attendant, you'll play a vital role in helping our members achieve their fitness goals. Your major responsibilities include: 

• Providing assistance to members with their fitness-related questions, whether related to general fitness, group fitness, or personal training. 
• Utilizing problem-solving skills to enhance the department's performance and effectiveness. 
• Becoming a subject matter expert in all fitness areas and associated programs. 
• Collaborating with fellow Fitness Attendants to create a premier member experience. 
• Assisting members with spotting exercises, movements, inquiries, or connecting them with other departments. 
• Supporting the Fitness Operations Supervisor in evaluating fitness areas, programs, and equipment. 
• Accomplishing daily tasks collaboratively to ensure efficient operations and foster self-reliance in your peers. 
• Being a dependable first responder during medical emergencies and assisting the Manager on Duty (MOD) and others as needed. 
• Punctuality and reliability in your role as a steadfast employee. 
• Opening and closing the fitness spaces, ensuring proper setup and organization of equipment, towels, and cleaning supplies. 
• Attending all staff in-services and trainings. 

Secondary Functions: 

In addition to your primary responsibilities, you will: 

• Guide members in using fitness equipment properly with a focus on mechanics. 
• Attend monthly in-services and all Fitness, Athletics, and Wellness staff meetings. 
• Take accountability for actions leading to an incident report during your shift.
• Share suggestions for new or more efficient processes based on your experience in the role.
• Perform any other duties as assigned. 

Qualifications: 

To excel in this role, you should have: 

• A minimum age of 16 years. 
• CPR, First Aid, AED certification, or a willingness to obtain it within 90 days of hire. 
• Strong multitasking, time management, and prioritization skills. 
• Excellent verbal and written communication skills. 
• The ability to perform essential job functions. 
• Exceptional customer service and decision-making skills, along with effective collaboration with peers and members. 
• Physical capability to bend, twist, and lift up to 40 pounds regularly. 

Education and Experience: 

While not required, the following qualifications are preferred: 

• Personal Training certification from organizations like ACSM, NASM, NSCA, or ACE. 
• A minimum of 1 year of customer service or fitness industry experience with a proven track record of success. 

Working Conditions: 

In this role, you'll be using various cleaning supplies, fitness machinery, computers, tablets, lubrication, and recovery equipment. Expect to be on your feet, moving, carrying, and occasionally sitting while operating equipment/machines. Scheduling flexibility is key, as the role may require you to work during early mornings, late evenings, weekends, and holidays to accommodate our members' needs. 

Join Our Fitness Team: 

If you're passionate about fitness, customer service, and making a positive impact in the lives of others, we invite you to be part of our dedicated team. Apply now and embark on a fulfilling career where your dedication and expertise will be valued in a vibrant, fast-paced, and rewarding fitness environment.