Director, Operations - Fiber

Job Summary:

The Director of Telecommunication Field Operations is responsible for overseeing the installation, maintenance, and repair of telecommunications infrastructure. This role involves strategic planning, team leadership, budget management, and ensuring compliance with industry standards. The Director will work closely with other departments to optimize operational efficiency and service delivery.

Essential Duties and Responsibilities:

• Lead daily oversight of production and quality assurance related to Underground and Aerial construction
• Develops, tracks, and maintains production, safety, and quality metrics
• Provides support to Customer in tracking production activities and goals
• Provide recommendations/suggestions for quality improvement and work efficiencies as well as implement quality control techniques/methods to overall business unit production
• Hire, manage and train employees; schedule work for crews; ensure employees follow rules, practices and policies and schedules
  are met on time
• Prepare reports, forecasts, and budgets as required
• Efficiently research, troubleshoot and provide solutions to job-related items
• Ensure all corporate policies and procedures are followed and contribute to company strategies and plans
• think pro-actively with excellent problem-solving skills
• Performs other related duties as assigned.

Required Skills and Knowledge for a Successful Candidate:

• Minimum 10 years’ experience in Underground and/or Aerial Construction required
• Previous experience and an understanding of Cable TV and fiber optic networks (strand, coax, fiber splicing and activation)
• Have a working knowledge of Microsoft Office Suite and preferably one or more of the other resource tools previously listed
• Willing to expand your knowledge, be challenged and grow in a dynamic and upward trending environment
• Capable of providing high productivity and quality workmanship while remaining detail-oriented
• Exercise competent judgment and initiative in executing responsibilities
• Display exceptional planning and organizational skills and the ability to multitask and prioritize
• Possess a high school diploma or equivalent
• Able to successfully pass a background check and drug screen
• Maintain valid driver’s license