Front Desk

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

I AM AN ALLY • I AM A FRIEND • I AM A GIVER

Do you have a passion for providing the best to your guests and your customers?  Do you enjoy being the face of an organization – the first person that people encounter when they call or visit your workplace?

If this sounds like you, we would love to talk with you about the opportunity to be the face of our organization!  Touchmark in the West Hills, is Portland’s leading full-service senior living community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking the right person to join our team as a Concierge/Front Desk Team Member.  

Schedule:

Tuesday through Saturday

6:00 a.m. until 2:00 p.m.

This is a full-time, benefit-eligible position.

As the Concierge, you will wear a variety of hats!  The front desk is literally the heartbeat of our community – it’s the place where residents and guests might stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.

The candidate must have an outgoing, warm, and friendly personality with strong customer service and communication skills. This position requires professional appearance and demeanor, as well as the ability to stay calm in emergency situations.  

The ideal candidate will:

• Be committed to and passionate about 100% customer satisfaction
• Possess a high school diploma or equivalent
• Be excellent at handling multiple tasks simultaneously
• Have a working knowledge of Microsoft Office applications and basic office equipment
• Be able to maintain patient and tactful composure when dealing with residents, family members, team members and visitors/guests
• Desires to work in an environment with older adults
• Has a sincere interest in residents, team members and visitors/guests feeling welcome and listened to

Access to our Health & Fitness Club, up to $1500 per calendar year Education Incentive Plan, On Site Coffee Bistro, Company Percentage Paid 401K Match, Discounted Meals, Paid Holidays, Employee Discounts, Employee Referral Program, Employee Resource Program, Community Bonus opportunities and much more!

Benefits:

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.  That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

Check us out at www.Touchmark.com.
 

We’re growing.  Are you?

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