Memphis, TN 2649 KIRBY WHITTEN RD. 38133, 2649 KIRBY WHITTEN RD., Memphis, Tennessee, United States of America Req #29839
Wednesday, February 21, 2024

The Salvation Army, an internationally recognized non-profit, faith based organization, has a job opening for Counselor.


We offer competitive benefits including Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits; Education Assistance; and Paid Time Off.


Job Summary

Manages and monitors assigned caseload of clients participating in a rehabilitation program; develops program plan/goals and evaluates client’s progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.


Plans, schedules, coordinates, assigns, instructs, supervises, monitors, evaluates, and provides hiring/firing recommendations of subordinate employees. Ensures compliance with department policies and procedures.


Maintains a positive working relationship with city and county agencies to ensure consistent client referrals. Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; prepares case history, conduct needs assessment, establishes goals for clients; refers applicants to other agencies if not appropriate for program. Attends, visits, prepares, and present presentations at various community activities or other agencies to educate them about The Salvation Army’s program, make client referrals and maintain awareness of client’s progress. 


Provides alcohol/drug rehabilitative and Christian based counseling to program clients; conducts initial counseling session by developing program plan of action for each client and meets with clients regularly to ensure progress toward goals; plans, develops and facilitates individual and group counseling sessions on a routine basis; serves as advocate for program clients and liaison to hospitals, police departments, and other community agencies; prepares and maintains detailed client records. 


Prepares and maintains client files documenting pertinent client information; prepares and maintains records of clients’ progress in files; complete assessment forms, monthly client statistics, and progress notes; prepares and submits required reports. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports ensuring all reports are presented timely and accurately to the ARC Command.


Plans, coordinates, and facilitates group crisis intervention counseling sessions; plans group activities and focus; provide group participates with information offered by other community services; provides individual crisis counseling as needed; publicizes availability of group sessions; performs community education speeches. Meets regularly with clients to discuss and evaluate their progress; prepare accurate and up-to-date records documenting the client’s progress; receives incident reports and enforces disciplinary actions for violations of house rules, policies and/or guidelines.


Plans, coordinates, instructs, and facilitates all group classes such as focus group, life skills, anger management groups, relapse prevention groups and other classes as directed. Ability to develop, organize, and teach bible study classes. Plans, coordinates, and prepares weekly staff meetings for Resident reviews. Oversees and monitors GED classes three times a week.


Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. 


Conducts and administers alcohol and/or drug tests on a routine basis to determine client’s compliance with sobriety requirements. Prepares monthly sobriety awards for residents in the program. Maintains current knowledge of counseling alcohol and drug rehabilitation techniques through various periodicals, and classes. 


Plans, coordinates, and establishes a transitional phase for the men in the program who have completed the 6-month program.  Plans and coordinates the discharge of clients exiting the program and transfers file contents to the in-active file. Assists clients in locating/securing affordable housing when exiting the program. Plans, organizes, and coordinates alumni program for graduates. 


Knowledge, Skills and Abilities

Knowledge, skills and abilities to successfully utilize a variety of counseling techniques. Knowledge, skills and abilities to successfully interact with a variety of personalities. Knowledge of the various drugs on the market that may be consumed by the residents, being aware of the various names that the drugs are referred to and the knowledge, skills and abilities to recognize the effects that these drugs have on individuals that consume them. Knowledge, skills and abilities to successfully interact with men in the program. Knowledge, skills and abilities to successfully communicate with a variety of personalities. Knowledge, skills and abilities in utilizing a variety of computer programs and typing data into the computers. Knowledge, skills and abilities to successfully multi-task, handling a variety of activities occurring at the same time. Ability to prepare and maintain client records in an accurate, complete, and timely manner. Ability to enforce policies and procedures in a tactful and courteous manner.


Education and Experience

Bachelor’s degree from an accredited college or university in Business Administration, or a related field, and four to five years of experience working in the counseling field, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Licenses and Certifications

Driver’s License Required

Certified Addiction Counselor (Certificate)


Physical Requirements and Working Conditions

Ability to use sound judgment and discretion in a variety of client related issues. Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical calculations. Ability to keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, facsimile machine and adding machine.


Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking.


Limited physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, typing, 75% to 100% of the work time and carrying light objects (less than 25 lbs.) 5-15% of work time.


Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.


Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


To apply, please select the “Apply Now” icon at the bottom of this posting.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Other details

  • Job Family ARC-NON-EXEMPT
  • Job Function Counseling
  • Pay Type Hourly
Location on Google Maps
  • Memphis, TN 2649 KIRBY WHITTEN RD. 38133, 2649 KIRBY WHITTEN RD., Memphis, Tennessee, United States of America