Disaster Case Worker (Griffin)

Norcross, GA 1000 CENTER PLACE 30093 , 1000 CENTER PLACE, Norcross, Georgia, United States of America Req #29938
Wednesday, February 28, 2024

Location: The Salvation Army Georgia Divisional Headquarters

Position Type: This is a Grant Funded Position

Service Area: Griffin, Georgia

About this opportunity:

The primary point of contact in serving disaster survivors. Responsible for assessing survivors needs. Represents the Salvation Army at disaster recovery meetings conducted throughout the disaster area in order to coordinate available disaster relief services with other social service agencies and disaster relief organizations. Obtains verification of needs and eligibility through case management intake processes and provides referrals for assistance. Prepares statistics of services rendered and a written summary of un-met client needs.


Key responsibilities:

  • Attends disaster recovery meetings which may require adjustments to daily work schedule and travel outside of assigned area. Travel is expected.
  • Meeting disaster survivors where they are i.e.,home visits, in the community, when needed.
  • Assists individuals and families in accessing available Salvation Army and other community agencies resources such as food, clothing, shelter, building supplies, emotional and spiritual care, etc.
  • Completes standardized forms (paper or by computer) to create a case-record for disaster survivors receiving assistance and appropriately documenting each survivor’s case, including family composition, disaster-caused needs and aid provided.
  • Updates manual and/or computer database client files by recording each contact made with the survivor and maintaining records required for follow-up.
  • Compiles statistical data and other reports as directed by the supervisor.
  • Practices good stewardship of available resources by ensuring only eligible individuals receive disaster aid and accounting for any financial delivery mechanisms, such as vouchers or gift cards.
  • Arranges for disaster survivors to meet with Emotional and Spiritual Care Specialists, as needed.

What we are looking for in you:

  • Two years of college coursework form an accredited college or university in Social Work, Behavioral Science, or a related field; and
  • Two (2) years’ experience working in a social or disaster service preferred, or
  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
  • Valid State Driver’s License
  • Minimum Insurance Requirement
  • Ability to be complete required training (in progressive order):

1) SALARMY – Introduction to The Salvation Army Emergency Disaster Services

2) Data Base for disaster case worker

3) SALARMY – Safe from Harm

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 50 lbs.) 5 -10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work may be performed in an environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

  • Health, Dental, Vision
  • Vacation, Sick, Personal and Holiday Paid Time Off
  • Life Insurance
  • Retirement Plans and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period: 2/28/2024 – 3/13/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family GA-NON-EXEMPT
  • Job Function Disaster
  • Pay Type Hourly
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Location on Google Maps
  • Norcross, GA 1000 CENTER PLACE 30093 , 1000 CENTER PLACE, Norcross, Georgia, United States of America