Program Manager- Pathway of Hope

Location:  The Salvation Army- Nashville Area Command

About this opportunity:

This Program Manager plans, develops, administers, and evaluates the effectiveness and efficiency of the day-to-day operations and assigned staff providing case management services for the Pathway of Hope program in such a manner as to ensure maximum benefits to clients, the community, and funding agencies. Ensures the Pathway of Hope program is administered within established policies and procedures, including government grant and Salvation Army policies and guidelines. Builds new relationships with community agencies in the assigned service area and maintains effective working relationships with these community agencies for client referrals.  Trains and mentors newly designated Case Management in the appropriate processes and procedures for the Pathways of Hope program. 

Key responsibilities:

• Knowledge of The Salvation Army’s mission, philosophy, culture, protocol, and organizational structure. 
• Knowledge of the principles and practices of effective case management and supervision. 
• Knowledge of effective and efficient organizing and maintaining case management and program records. 
• Ability to render competent casework services. 
• Ability to plan, develop and successfully coordinate social service programs.  
• Ability to perform short- and long-range planning to enhance social services. 
• Ability to counsel staff at all levels to resolve potential social service issues and protect The Salvation Army’s interests. 
• Ability to apply discretion and independent judgment when addressing and resolving social services issues. 
• Ability to maintain reasonable and professional working relationships between officers, staff, and professionals in the community. 
• Ability to discharge the duties and responsibilities consistent with the principles, standards, Orders, and Regulations of The Salvation Army. 
• Ability to conduct the affairs of this position responsibly, efficiently, and economically and to motivate staff to do likewise. 

What we are looking for in you:

• Bachelor’s degree from an accredited college or university in Social Work or a related field.
• Five years of experience performing responsible social service case management work with at least three years in a management role.
• Any equivalent combination of training and experience that provides the required knowledge, skills or abilities.

Physical Requirements and Working Conditions:

Manual dexterity.  Ability to sit, walk, and stand on a frequent change basis in order to perform the duties of this position.  Ability to lift objects weighing between 25-50 lbs.  Must be self-directed with ability to tolerate frequent interruptions.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts with noise, dust, dirt, and the like. There are times the position will take you into Disaster relief environments.

Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy
• Has Managed a Team of 20 or more employees.

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submitter Period:  6/3/2024-6/31/224

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!