Store Clerk-NE_NSC-Thrift Store Department-401

 

THE SALVATION ARMY

JOB DESCRIPTION

                                                
                                                           JOB CODE

                                                                                                                           DATE: 09/29/11

JOB TITLE:                          STORE CLERK

 

INCUMBENT:                     

REPORTS TO:                     FAMILY STORE MANAGER

 

LOCATION:                         Hickory, NC

 

FLSA STATUS:                    NON-EXEMPT

 

JOB SUMMARY:

 

Assist store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customer’s questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.  Accept, sort, and price donated items.

 

ESSENTIAL FUNCTIONS:  This job description should not be
interpreted as all-inclusive.  It is
intended to identify the essential functions and requirements of this position.  The incumbents may be requested to perform
job-related responsibilities and tasks other than those stated in this job
description.

 

Assists customer purchasing items from The Salvation
Army by ringing-up sales utilizing a cash register; collects monies, counts
change and prepares receipts; prepares and packages purchased items; prepares
and balances the cash drawer and runs routine register print-outs; prepares and
delivers bank deposits; ensures the security and accountability of all cash
register funds and sales records in accordance with established operating
procedures.

 

In the absence of the Thrift Store Manager, insure the day-to-day operation of the store is in compliance to the standards and regulations.

 

Prepares, processes and maintains various sales
records, tax forms, and social service vouchers; prepares routine sales reports
as directed.

 

Maintains the neatness and security of the cash
register area; ensures that forms, bags, etc. are adequately stocked.

 

Assists customers by explaining store policy and
responding to questions regarding the pricing and/or purchasing of items;
ensures that all customers visiting the store have a pleasant experience.

 

Assists Customers who are donating items to The
Salvation Army; directs customers to the proper loading/unloading area may
assist with hauling donations to the storage area; prepares and provides tax
receipts as needed.

 

Places and arranges items in the store as directed;
checks all store displays to ensure that items are maintained and displayed in
a neat and orderly manner; rotates and/or rearranges stock as directed; returns
items to the proper location after customer’s handled.

 

Answers the store telephone in a tactful and
courteous manner; assists customers by responding to questions and providing
directions and/or general information; may schedule and record donation
pick-ups.

 

Cleans all display racks and shelves; and mops
floors; cleans windows and mirrors; ensures that the store is maintained in a
clean and inviting manner.

Opens and/or closes store doors in accordance with the store schedule.

 

 

 

MATERIALS AND EQUIPMENT:

 

Cash Register                           Hand
Truck                  General Office
Equipment

 

MINIMUM QUALIFICATIONS REQUIRED:

 

EDUCATION AND EXPERIENCE:

 

High School diploma or G.E.D. and experience, which provides the required knowledge, skills, and abilities.

 

LICENSES AND CERTIFICATION:   None.

 

KNOWLEDGE, SKILLS AND ABILITIES:



Knowledge of effective customer service techniques.

 

Knowledge of the principles and practices of basic
mathematics.

 

MENTAL AND PHYSICAL ABILITIES:

 

Ability to meet attendance requirements.

 

Ability to read, write, and communicate the English
language.

 

Ability to operate a cash register.

 

Ability to perform routine mathematical computations
and count change.

 

Ability to perform frequent walking and/or standing,
kneeling, or squatting relieved by lesser periods of sitting.

 

Ability to lift up to 25lbs on a frequent basis.

 

WORKING CONDITIONS:

 

Work
is performed in a normal store environment where there are little or no
physical discomforts associated with changes in weather.

 

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

 

STATEMENT OF PURPOSE:

 

The purpose of a Job Description is to outline the essential functions unique to a particular job with a
specific department.  Job Descriptions
are used to recruit, train, and evaluate employees.

Your signature below indicates that you have read and understand the
job description and agree to perform the duties as assigned.

 

_____________________________                   __________________________

Employee Signature                                        Date

 

 

______________________________                __________________________

Supervisor                                                        Date

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!